AI Workers for Healthcare Ops

Endless Outreach & Admin with Auto AI

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Screenshot of AI Workers for Healthcare Ops

Description

AI Workers for Healthcare Ops utilizes specialized AI agents, Angelica and David, to automate various healthcare operational tasks. Angelica focuses on patient outreach, capable of making calls and sending texts in 29 languages at high volumes (100 calls/min) for purposes like appointment scheduling or addressing care gaps. It can interact directly with EMR systems, even without traditional integrations, by using UI automation to schedule visits.

David complements this by handling continuous data monitoring and reporting. It pulls data from diverse sources including EMRs, QI Portals, APIs, and through UI interactions. David autonomously merges, cleans, and prepares this data, performing identity matching to create a universal patient view. Based on this processed data, it identifies care gaps, generates pre-operative lists, analyzes medication information, and produces regular reports, integrating with systems like eCW and EPIC to streamline workflows.

Key Features

Auto AI Call & Text: AI contacts patients via phone/text in 29 languages at 100 calls/min.
Auto AI Schedule: AI schedules appointments directly into EMR systems (e.g., EPIC) via UI automation or integration.
Continuous Data Monitoring (David⟡): Pulls data via API/UI, performs identity matching, merges/cleans data.
Automated Report Generation: AI autonomously generates regular reports based on processed data.
Care Gap Identification: Analyzes EMR information to find patients needing care.
Multi-Source Data Integration: Loads outreach lists and patient data from EMRs, QI Portals, databases.
Customizable AI Workflows: Teach AI best practices for specific tasks (e.g., Mammogram Outreach Flow).