Aircover
AI-Powered Digital Workers on Live Sales Calls
Description
Aircover is an AI platform designed to assist sales teams during live customer interactions. It utilizes enterprise-grade Generative AI to offer real-time support, acting as a digital assistant for sales representatives. The system provides in-call coaching, surfaces relevant information like customer stories or technical answers on the spot, and helps reinforce sales methodologies like MEDDPICC or SPICED directly within the call environment.
Beyond live assistance, Aircover offers conversation intelligence capabilities, transforming sales calls into actionable insights. It automates tasks such as generating AI notes, extracting key information for CRM updates (like MEDDPICC insights), and creating follow-up email templates. By integrating with existing tech stacks, including CRM systems like Salesforce, it aims to streamline workflows, improve representative efficiency, shorten ramp-up times for new hires, and ultimately increase win rates and deal sizes.
Key Features
- In-Call AI Assistance: Provides real-time coaching, answers, and relevant content during live calls.
- AI Notes: Automatically generates summaries and notes from sales conversations.
- Conversation Intelligence: Analyzes calls to provide actionable insights and track performance.
- Ask Aircover: Delivers real-time sales insights, pipeline management, and competitive intelligence.
- AI Agents: Automate call-related tasks and workflows.
- Integrations: Connects with CRM systems (e.g., Salesforce) and other tools in the tech stack.
- Playbook Reinforcement: Supports methodologies like MEDDPICC, SPICED, and COVER during calls.
- Automated Follow-ups: Generates custom email templates based on call content.
- MEDDPICC Extraction: Automatically identifies and extracts MEDDPICC insights from calls.
Use Cases
- Improving sales win rates and average selling price (ASP).
- Shortening ramp-up time for new sales representatives.
- Providing real-time objection handling support during calls.
- Ensuring consistent messaging and sales process adherence across teams.
- Automating note-taking and CRM data entry post-call.
- Enhancing sales coaching without attending every call.
- Supporting customer success interactions and partner management.
- Facilitating sales enablement with real-time content surfacing.
- Boosting meeting conversion rates and pipeline velocity.
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