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All Quiet

Streamline alerting, response and resolution.

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Description

All Quiet provides a modern incident management platform focused on streamlining alerting, response, and resolution for technology teams. It offers robust on-call management capabilities, allowing teams to set up flexible schedules, define rotation types (daily, weekly, monthly, or custom), and configure automated escalations to ensure incidents are acknowledged promptly. The system supports multi-channel alerting through voice calls, SMS, push notifications, and email, integrating with collaboration tools like Slack and Microsoft Teams for seamless communication.

Beyond alerting, All Quiet facilitates incident response by automating workflows and enabling management directly from integrated tools such as Jira or Linear. It includes features like website and API monitoring, lean status pages for real-time customer updates, and reporting tools to track KPIs and improve operational resilience. Designed with developers in mind, it supports Terraform, OIDC, and SCIM, aiming for quick setup and ease of use without unnecessary complexity. The platform emphasizes value-for-money pricing, avoiding artificial limits like user caps on core features.

Key Features

  • On-Call Management: Flexible scheduling, custom rotations, automated escalations, overrides, and maintenance windows.
  • Multi-Channel Alerting: Customizable notifications via Voice Call, SMS, Push Notification, Email, and Slack.
  • Incident Response Automation: Manage and resolve incidents directly from tools like Slack, Jira, or Linear.
  • Status Pages: Lean, real-time status pages to keep customers informed during incidents.
  • Website Monitoring: Built-in monitoring for websites, APIs, and HTTP endpoints.
  • Extensive Integrations: Over 30 built-in inbound and outbound integrations (AWS, Datadog, Slack, etc.) plus webhook support.
  • Reporting & Analytics: Track KPIs to measure and improve operational resilience.
  • On-Call Pay Tracking: Minute-precise tracking for fair compensation.
  • Developer Tools: Includes Terraform Provider, OIDC, and SCIM support.
  • Mobile Apps: Native iOS & Android apps with do-not-disturb override for critical alerts.

Use Cases

  • Managing complex on-call schedules for engineering teams.
  • Automating alerting and escalation processes to reduce response times.
  • Centralizing incident management across different monitoring tools.
  • Providing transparent incident communication to customers via status pages.
  • Monitoring critical website and API availability.
  • Streamlining incident resolution workflows within existing tools (Slack, Jira).
  • Tracking on-call hours accurately for payroll purposes.
  • Implementing incident management as code using Terraform.

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