Amazely
Grow your reviews and online presence automatically.
Description
Amazely offers a suite of tools to help businesses automatically manage and grow their online reputation. It focuses on simplifying the process of acquiring customer reviews, particularly for Google, by automating outreach via email and SMS, complete with follow-ups. The platform employs AI to generate and schedule authentic social media content tailored to the business, helping maintain an active online presence across various channels.
Furthermore, Amazely includes features to manage brand reputation effectively. It incorporates a system to filter potentially negative feedback, directing dissatisfied customers to an internal form instead of public review sites. For reviews that are posted, it utilizes AI to craft personalized responses, aiming to build customer trust and improve local search rankings. The tool also facilitates leveraging positive feedback by showcasing top reviews directly on the business's website and streaming them across social media platforms.
Key Features
- Automatic Review Collection: Automatically requests reviews via Email/SMS with follow-ups.
- AI Social Media Automation: Creates authentic social content, curates posts with trending hashtags, and schedules them automatically.
- Review Marketing: Displays best 5-star reviews on the website and streams them to social media.
- Bulk Review Requests: Sends review requests to entire customer lists with one click.
- Negative Review Shielding: Redirects users leaving negative ratings to an internal feedback form.
- AI Review Response: Automatically crafts and suggests personalized responses to all incoming reviews.
- Workflow Integration: Initiates review requests automatically when added as BCC to emails (e.g., invoices).
- Smart QR Code: Generates QR codes for review collection that filter negative feedback.
Use Cases
- Automating the collection of Google reviews.
- Managing and protecting online business reputation.
- Automating social media content creation and scheduling.
- Improving local SEO performance and Google ranking.
- Enhancing customer engagement through automated review responses.
- Marketing businesses by showcasing positive customer feedback.
- Streamlining customer feedback processes.
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