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Ariv

Boost team productivity and knowledge flow in Slack & Teams

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Description

Ariv enhances team productivity by integrating directly into collaboration platforms like Slack and Microsoft Teams. Leveraging AI and Natural Language Processing (NLP), it efficiently understands and organizes company documents, FAQs, and other knowledge sources. Ariv utilizes a dynamic knowledge graph to store information, ensuring accurate and context-aware retrieval, even for complex queries. This allows team members to find the information they need without leaving their chat interface, significantly reducing the time spent searching and waiting for responses.

The platform facilitates a streamlined knowledge management process through creating, curating, and circulating information. Users can easily upload existing knowledge, which Ariv automatically categorizes and tags. Curation workflows empower teams to validate information, control AI responses, and manage permissions, ensuring accuracy and relevance. Ariv can proactively assist by identifying questions within conversations or surfacing relevant knowledge related to ongoing discussions, acting more like an integrated team member than a simple bot.

Key Features

  • AI & NLP Capabilities: Understands documents and knowledge fed to it.
  • Knowledge Graph: Stores company knowledge dynamically for accurate information retrieval.
  • Seamless Integration: Operates directly within Slack and Microsoft Teams.
  • Easy Onboarding: Upload existing documents (docs, FAQs, PDFs) for automated organization.
  • Proactive Assistance: Detects questions or relevant topics in discussions and offers help.
  • Knowledge Curation Workflow: Allows human validation and control over knowledge and responses.
  • Contextual Understanding: Answers complex questions by maintaining context.
  • Moderator Controls: Dedicated channel for moderators to manage knowledge and responses.
  • Configurable Karma Points: Available in Pro and Community plans for engagement.
  • API Integrations: Available in the Pro plan for extended connectivity.

Use Cases

  • Centralizing knowledge for People Ops / HR Teams
  • Streamlining information access for Administration & Ops
  • Supporting members in Online Communities
  • Providing quick answers for Sales Teams
  • Facilitating knowledge sharing for Marketing Teams
  • Organizing resources for Product Management
  • Assisting IT support with common queries

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