Birdeye

Grow your business with AI

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Description

Birdeye provides an integrated suite of AI tools designed to help businesses enhance their digital presence and customer interactions. The platform assists businesses in getting discovered online through optimized local listings and improved search rankings. It focuses on building and managing online reputation by generating, monitoring, and responding to customer reviews across numerous sites.

Additionally, Birdeye facilitates customer engagement through unified messaging across various channels like text, social media, and webchat. Its AI capabilities extend to analyzing customer feedback via surveys, measuring sentiment, benchmarking against competitors, and automating social media content creation and scheduling, ultimately aiming to improve overall customer experience and drive business growth for single and multi-location businesses.

Key Features

Reviews AI: Generate, monitor, manage, and share reviews on 200+ sites.
Social AI: Create, schedule, and monitor social media posts across locations.
Listings AI: Manage business listings for improved local search discovery and SEO.
Messaging AI: Engage customers across text, social, webchat, and email in a unified inbox.
Surveys AI: Collect customer feedback and analyze sentiment with AI.
Insights AI: Measure and benchmark sentiment, reputation, and online presence.
Competitors AI: Analyze competitors using Generative AI tools for market advantage.
BirdAI Platform: Core AI engine automating business growth tasks.
Analytics: Visualize the entire customer experience journey.
Integrations: Connect with over 3,000+ business applications.