BotPenguin

All-in-One No-Code AI Chatbot Builder for Every Platform

Freemium

Description

BotPenguin is a comprehensive AI chatbot platform designed to help businesses automate customer interactions, lead generation, appointment scheduling, and support across multiple channels such as WhatsApp, Instagram, Facebook Messenger, Telegram, Microsoft Teams, and websites. The no-code interface allows users with no technical background to easily build, customize, and deploy omnichannel chatbots, ensuring seamless engagement and higher conversion rates.

With features including live chat, unified inbox, multilingual support, in-depth analytics, and over 80 native integrations with popular tools like CRMs and calendars, BotPenguin streamlines business workflows and enhances customer experiences. The solution is trusted by thousands globally, offering a free forever plan and scalable options for businesses of all sizes.

Key Features

No-Code Chatbot Builder: Easily create and customize chatbots without coding skills
Omnichannel Platform Integration: Deploy chatbots on WhatsApp, Instagram, Facebook, Telegram, Microsoft Teams, and websites
Live Chat Support: Engage customers instantly with 24/7 live chat functionality
Unified Inbox: Manage conversations from all platforms in one central inbox
Advanced Analytics: Track leads and business performance with detailed dashboards
Multilingual Support: Communicate with global audiences in their native languages
Custom LLM & Chatbot Persona: Personalize chatbot behavior, tone, and answer length using generative AI
80+ Native Integrations: Connect with CRMs, calendars, payment gateways, and more
Mobile App Management: Build, monitor, and manage chatbots from iOS and Android devices
Marketing Automation: Broadcast messages, schedule campaigns, and automate lead follow-ups

Use Cases

Automating lead generation across digital platforms
Providing 24/7 customer support for e-commerce stores
Handling appointment scheduling and notifications for healthcare providers
Streamlining admissions and student engagement in education
Booking management and policy inquiries for insurance companies
Enhancing marketing campaigns with automated messaging
Automating real estate property inquiries and bookings
Improving SaaS onboarding with instant customer assistance

Frequently Asked Questions

Which platforms can I deploy BotPenguin chatbots on?

BotPenguin supports deployment on WhatsApp, Instagram, Facebook Messenger, Telegram, Microsoft Teams, Shopify, WordPress, Squarespace, WooCommerce, and websites.

Does BotPenguin require coding to build chatbots?

No, BotPenguin features a no-code chatbot builder, enabling anyone to create and customize chatbots without programming knowledge.

Can I manage messages from all platforms in one place?

Yes, BotPenguin provides a unified inbox where users can handle messages and queries from all connected platforms.

Is there a free plan available?

Yes, BotPenguin offers a free forever plan with no credit card required.

How does BotPenguin ensure data security?

BotPenguin prioritizes user privacy and data security by not storing your information and providing 100% data security for all interactions.