BuildBetter

AI that makes product sense of your data.

Usage Based

Description

BuildBetter is a comprehensive AI platform designed to empower B2B teams by converting vast amounts of internal and external company interactions—such as calls, support tickets, and Slack threads—into organized, actionable documentation. The platform seamlessly integrates with key business tools, providing automated analysis and high-quality summaries that facilitate faster decision-making and enhance operational efficiency.

With a strong focus on privacy and compliance, BuildBetter ensures organizational knowledge is accessible to all team members without silos or per-seat charges. Its scalable infrastructure supports secure data processing from startup to enterprise, helping companies streamline workflows, accelerate revenue-generating activities, and maximize the value of customer and team feedback.

Key Features

Capture Everything: Automatically records and centralizes calls, support tickets, Slack threads, and surveys.
Automated Analysis: AI filters interactions by severity, impact, emotion, and more.
Clustering Visualization: Allows deep dives and broad research with data clustering tools.
Turnkey Reporting: Delivers daily and weekly actionable reports without manual work.
Workflow Integration: Syncs seamlessly with Jira, Linear, and other tools for issue tracking and status updates.
Unlimited Seats: Provides organization-wide access with no per-seat charges on any plan.
High-Quality Summaries: Generates industry-leading summaries and documentation from diverse company data.
Custom Privacy Controls: Ensures data security and privacy, never using customer data for model training.
CustomContext Chat: Enables instant knowledge retrieval and team Q&A with data-backed citations.
Enterprise Compliance: Supports SOC 2 Type 2, GDPR, and HIPAA compliance for data protection.

Use Cases

Automated knowledge base creation from meetings and support tickets
Customer insights extraction for product teams
Operational reporting for B2B organizations
Cross-team communication and feedback documentation
Actionable summaries from internal and external conversations
Customer notification automation on feature shipments
Stakeholder buy-in facilitation through data sync
Reduction of decision-making time in product cycles

Frequently Asked Questions

How does BuildBetter handle company data privacy?

BuildBetter does not use your company data to train AI models, provides custom internal privacy controls for recordings, and ensures strict external and internal data security with enterprise-grade compliance.

What integrations does BuildBetter support?

BuildBetter supports integrations with Zoom, Google Meet, Webex, MS Teams, Gong, Chorus, Intercom, Kustomer, Zendesk, Notion, Confluence, Google Docs, Slack, Linear, Jira, Asana, HubSpot, Salesforce, Zapier, and more.

Is there a per-seat charge with BuildBetter?

No, BuildBetter provides unlimited seats on all plans and charges are usage-based.

How does BuildBetter improve team productivity?

BuildBetter automates analysis and summary creation from calls and tickets, reduces meetings, speeds up decision-making, and enables faster access to organizational knowledge, saving teams significant time.

What types of reports can BuildBetter deliver?

BuildBetter provides turnkey daily and weekly reports that offer actionable insights and summaries from your organization's calls, tickets, and other interactions.