Callfluent AI

Automate calls with AI phone agents that sound human

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Description

Callfluent AI provides a platform for creating artificial intelligence-powered voice agents designed to handle phone calls automatically. These agents utilize human-like voices and intelligent speech detection to manage customer interactions realistically, operating 24/7. Users can configure agents for various roles such as sales representatives, support agents, or lead engagement specialists through a no-code builder.

The platform supports numerous languages and voice options, allowing businesses to cater to a global audience. It integrates seamlessly with existing workflows, connecting with CRMs, ERPs, and over 3000 applications via Zapier and webhooks. Callfluent AI aims to transform phone call workflows by increasing efficiency, reducing costs associated with human agents, ensuring consistent interactions, and capturing valuable data from calls.

Key Features

Human-like AI Voice Agents: Creates AI agents that sound and behave like real people with intelligent speech detection.
24/7 Inbound & Outbound Calls: Automates call handling around the clock for sales, support, and lead engagement.
No-Code Agent Builder: Allows agent creation and configuration in three simple steps without coding.
Multi-Language & Voice Options: Supports over 30 languages (up to 140 on higher plans) and multiple voice styles.
Extensive Integrations: Connects with GHL, Hubspot, CX, ERPs, Zapier (3000+ apps), and Webhooks.
ElevenLabs Integration: Provides 1-click access to clone voices or use 1000+ pre-built voices.
Call Recording & Transcription: Automatically records and transcribes calls for review and analysis.
In-Call Actions: Enables agents to send SMS, forward calls, send emails, and push data to Zapier/Webhooks during a call.
AI Audio Intelligence: Includes features like noise reduction, customer sentiment analysis, call summaries, and intent detection.
Workspace Collaboration: Offers workspaces for team members to collaborate on agent management.

Use Cases

Automating outbound sales calls and lead follow-up.
Providing 24/7 automated customer support.
Handling appointment booking and sending reminders.
Managing high call volumes during peak hours.
Collecting customer feedback through automated calls.
Assisting real estate agencies with property inquiries and viewings.
Streamlining customer service for e-commerce stores (order updates, refunds).
Automating routine call tasks for call centers and small businesses.

Frequently Asked Questions

Do I need to install CallFluent?

No, Callfluent is a cloud-based app accessible from any device with a compatible web browser.

Does CallFluent work on Mac Or Windows?

Yes, CallFluent is web-based and works on both Mac and Windows operating systems.

Can I customize the behavior of AI agents on CallFluent?

Yes, CallFluent offers customization options to tailor the AI agent's behavior, including tone, style, and scripting, to match your brand's requirements.

Can I integrate CallFluent with other tools or platforms?

Yes, CallFluent provides flexible integration options to connect with existing tools like CRM software, helpdesk systems, and other communication channels via Zapier and webhooks.

Can I try CallFluent for free?

Yes, you can try CallFluent for free to explore its capabilities and have a test conversation with one of their voice agents.