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Canvs

Unlock actionable insights from qualitative customer feedback.

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Description

Canvs is an enterprise-ready customer insights platform purpose-built to translate qualitative customer feedback into structured, meaningful insights. By leveraging advanced artificial intelligence, linguistics, and behavioral science, Canvs enables organizations to analyze open-ended survey responses, reviews, and other feedback sources efficiently and accurately.

The platform automatically detects themes, topics, and emotional sentiments within unstructured data, helping businesses quickly uncover trends and actionable intelligence with minimal setup. Canvs provides deep filtering, intent-aware search, and seamless integrations, making it ideal for teams seeking fast, reliable customer and employee feedback analysis at scale.

Key Features

  • Dynamic Code Frame Generation: Instantly structures open-ended responses using AI-driven theme detection.
  • Advanced Filters and Precision Search: Enables deep analysis across themes, emotions, behaviors, and custom tags.
  • Verbatim Search That Speaks Human: Understands intent and sentiment in customer language for more accurate search results.
  • Powered by Asa: Utilizes purpose-built AI trained on billions of consumer feedback expressions for nuanced understanding.
  • Emotion and Behavior Modeling: Offers emotionally aware and behaviorally rich insights into feedback.
  • Seamless Integrations: Connects with various data and feedback sources to consolidate insights.
  • Enterprise Readiness: Provides scalable, secure, and adaptive analysis for large datasets.
  • Zero Setup Required: No templates or extensive onboarding needed for quick start.

Use Cases

  • Survey response analysis
  • Customer review insights
  • Employee feedback analysis
  • Social media sentiment analysis
  • Brand trend identification
  • Qualitative data reporting

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