Certinal
Compliant consent for every patient interaction
Description
Certinal is a platform designed to digitize and govern the entire healthcare consent process, replacing paper forms and manual intake with secure, compliant workflows. It allows healthcare organizations to capture, manage, and audit patient consents and signatures electronically, building a unified system of record for all consent interactions.
The platform integrates natively with leading EHRs, supports multi-channel consent capture, and automates compliance with regulations like HIPAA, DPDP, 21 CFR Part 11, and more. Certinal enables version-controlled forms, real-time consent visibility, identity verification, and robust audit trails, empowering organizations to improve efficiency, reduce costs, and mitigate compliance risks.
Key Features
- Digital Consent Capture: Electronic workflows for surgical, treatment, and clinical trial consents
- EHR Native Integration: Direct integration with systems like Epic, Oracle Cerner, MEDITECH, OpenEMR via HL7/FHIR APIs
- Version-Controlled Forms: Auto-retirement of outdated forms and centralized forms library
- Legally Binding Electronic Signatures: Tamper-evident, time-stamped signatures with identity verification
- Audit Trails: End-to-end audit chain for every consent and signature event
- Multi-Channel Consent Collection: Capture via tablet, SMS, email, QR code, or kiosk
- Data Subject Rights Portal: Enables access, deletion, and preference management for patients
- Multi-Language Support: Consent workflows in 80+ languages
- Compliance Automation: Meets HIPAA, CMS-0053-F, 21 CFR Part 11, DPDP Act, PDPA, SOC 2 Type II
- Identity Verification: Supports OTP, government ID, biometric, and USB/cloud-based signing
Use Cases
- Digitizing patient surgical consent workflows
- Capturing and managing clinical trial consent
- Automating pre-visit patient intake and registration
- Ensuring HIPAA and international compliance in data processing
- Accelerating patient onboarding for hospitals
- Centralizing consent forms for multi-site health systems
- Managing parental and guardian consents
- Reducing manual document filing and related compliance risks
Frequently Asked Questions
What types of consent does Certinal handle?
Certinal manages surgical consent, procedure-specific informed consent, clinical trial consent, general treatment authorization, and data processing consent, with documents version-controlled and linked to specific procedures.
Does Certinal integrate with our EHR?
Certinal offers direct integration with Epic, Oracle Cerner, MEDITECH, and OpenEMR. Other systems are supported via HL7 and FHIR APIs.
How does Certinal ensure regulatory compliance?
Certinal automates compliance with HIPAA, 21 CFR Part 11, CMS-0053-F, DPDP Act, PDPA, SOC 2 Type II, providing data encryption, consent trails, audit logs, and annual audits.
Can patients complete consent before arriving?
Yes, patients can securely complete consent and registration forms remotely via SMS or email link, with data pre-populated from the EHR.
How long does Certinal implementation take?
Implementation takes approximately 7 business days for a single facility and 30–60 days for multi-facility deployments, with dedicated support.
