ChatShape

Custom AI for your website, and more.

Freemium

Description

ChatShape is an AI tool designed to empower users to build custom AI-powered chatbots for their websites. By simply providing a website link, the platform's crawler extracts visible text content, which is then used to train a unique chatbot. This process allows businesses to create an AI assistant tailored to their specific information and needs, capable of being trained with website content or PDF documents.

Once generated, the chatbot can be embedded onto the user's website. It is built to answer customer queries instantly, thereby enhancing customer experience and potentially increasing conversions. Users have extensive control to customize the chatbot's branding, including color and tone, to align with their business identity. The platform also offers features to collect leads directly through the chat interface and provides an analytics dashboard to monitor chatbot interactions.

Key Features

Custom AI Training: Get a custom trained AI by adding a link to your site or uploading PDFs.
Website Embedding: Easily embed the chatbot on your website using a provided script tag.
24/7 Customer Support Automation: Provides AI-powered customer support around the clock, answering queries instantly.
Lead Collection: Automatically collects leads from customer conversations with an option for an email input form, including country of origin data and CSV export.
High Customization: Customize chatbot branding, color, tone, AI prompt, and start message.
PDF Data Source: Create chatbots from uploaded PDF files.
Analytics Dashboard: View and export all chatbot messages and conversation data.
Source & Prompt Management: Update AI prompts, start messages, and add more web sources post-creation.

Use Cases

Answer customer questions instantly 24/7
Collect leads from website visitors
Increase website conversion rates
Automate customer support responses
Provide instant information from company documents

Frequently Asked Questions

What information does the bot read when I use my website link?

When you use your website link via chatshape.com/create, the crawler grabs all the visible, copyable text available on the web pages. It will show you the extracted links before you generate the chatbot.

Can I create a chatbot from a PDF file?

Yes! You can upload multiple PDF files to ChatShape and create a chatbot from your work docs.

Can I collect leads/emails from visitors?

Yes! You can turn on an option for an email input form to appear in the chat window where you can collect leads, then view them in your dashboard along with their conversations. Information like country of origin is available, and leads can be exported to a CSV file.

Can I view chatbot analytics and how many people chat with the bot?

Yes, all chatbot messages are recorded in your chatbot dashboard and can be viewed as well as exported as a file.

Can I update how my bot responds to customer requests?

Yes! You can update both the prompt (text instructions to the AI) and start message. You can tune it over time, even after embedding, to customize how the AI responds to customers.