Coxwave Align

The Analytics Engine For Your Gen-AI Product

Contact for Pricing

Description

Coxwave Align empowers organizations to analyze and evaluate data from LLM-based conversational products, offering in-depth insights into user and chatbot interactions. The platform provides real-time data tracking, powerful analytical tools, and automated recommendations to enhance chatbot quality and performance.

With both cloud and on-premise solutions, Coxwave Align is built for scalability, flexibility, and security, including SOC 2 and GDPR compliance. Its enterprise-grade features assist modern businesses in reducing chatbot hallucinations and improving user experience, all while ensuring strict data privacy and control.

Key Features

Real-time Data Capture: Use pre-built SDKs to save AI chatbot and user data instantly.
Diverse Search Toolkit: Identify and prioritize key data for analysis with robust search tools.
Cohort Analysis at Scale: Deep dive into grouped data sets for performance and interaction insights.
Auto-Generated Actionable Insights: Transform analytical findings into prioritized tasks.
Post-Upgrade Evaluation: Assess chatbot performance after feature or product updates.
Enterprise-Grade Data Security: SOC 2 and GDPR compliant for the highest data privacy standards.
Flexible Deployment: Options for both cloud-based and on-premise installations.

Use Cases

Monitoring interactions between users and AI chatbots
Evaluating generative AI products to reduce hallucinations
Analyzing chatbot conversations for product improvement
Ensuring data privacy and regulatory compliance for chatbot data
Identifying and prioritizing new product features
Assessing chatbot upgrades and updates impact

Frequently Asked Questions

How does Coxwave Align calculate data consumption?

Data consumption is calculated based on the number of messages produced between your users and the AI chatbot.

What plans are available?

Coxwave Align offers both cloud and enterprise on-premise plans. Pricing is customized based on organizational needs and is provided after contacting the sales team.

I went over my data consumption. What can I do?

If you exceed your data consumption limit, you should contact the Coxwave Align team to discuss your options.