DocsBot

Custom ChatGPT for your business! Instant AI Answers from your Docs

Freemium

Description

DocsBot offers a platform for businesses to build custom AI chatbots powered by their specific content and documentation. These chatbots provide instant, accurate answers 24/7, enhancing both customer support and internal knowledge access. By training the AI on sources like documents, websites, helpdesks, and cloud storage, companies can automate responses to common queries, reduce support workload, and improve information retrieval for employees.

The platform emphasizes ease of use, allowing users to create, train, and deploy chatbots in minutes without requiring coding skills. DocsBot supports integration with various platforms through widgets, APIs, and services like Zapier, enabling seamless embedding into websites, apps, or internal systems. It offers different AI models and features like analytics, customizable prompts, and security controls to cater to diverse business needs, from individual users to large enterprises.

Key Features

Custom AI Chatbot Creation: Build chatbots trained specifically on your business content.
Extensive Data Source Training: Supports 37+ sources including documents, websites, media, cloud storage (Google Drive, SharePoint, etc.), helpdesk tickets (Zendesk, Help Scout, Freshdesk), Notion, Confluence, and more.
No-Code Setup: Intuitive interface for building, training, and deploying bots without coding.
Instant Answers: Provides immediate responses to queries based on the trained content.
Multi-Channel Deployment: Embed chatbots via widgets, dedicated interfaces, API, Zapier, or Make integrations.
Internal & External Use Cases: Suitable for customer support, pre-sales, internal knowledge bases, and research.
Analytics & Refinement: Offers basic and advanced analytics, chat logs, and tools to fine-tune bot responses.
Multiple AI Model Support: Choose from different AI models including GPT-4o and GPT-4.1.
Security & Privacy Controls: Features private bots, secure access, and enterprise options like Azure OpenAI and self-hosting.
Automated Content Refresh: Keep chatbots updated with scheduled source synchronization (monthly/weekly options).

Use Cases

Automated Customer Support
Internal Knowledge Base Access
Pre-Sales Query Handling
Research Assistance & Document Q&A
Content Repurposing
Employee Onboarding Support
Lead Generation via Chatbot

Frequently Asked Questions

Can I customize the chat widget appearance?

Yes, higher-tier plans like the Pro plan offer unbranded chat widgets, indicating customization options are available.

Can I automatically update my DocsBot sources?

Yes, paid plans include options for monthly or weekly automatic source refreshes to keep the bot's knowledge current.

Do you have an API I can use?

Yes, DocsBot provides an API that allows for integration with other applications and enables custom deployment solutions.

What kind of analytics do you provide?

DocsBot offers Basic Analytics on lower plans and Advanced Analytics on higher tiers (Pro, Business), including conversation summaries, topic reports, and sentiment analysis.

Are you GDPR compliant?

Yes, DocsBot states it is GDPR compliant, adhering to relevant data protection regulations for user data.