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dualmon

Access PCs and Macs from Anywhere

Freemium
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Description

dualmon provides a secure and simple platform for remote desktop access, remote support, and collaboration across PCs and Macs. Users can connect to and manage their computers or provide assistance from any device, without the need for dedicated mobile apps or complex installations. Designed for both individuals and large organizations, dualmon supports always-on remote access, file transfers, and web-based management, with a focus on privacy and affordability.

Its scalable solutions include remote administration, on-demand tech support, and easy hosting of web meetings or training sessions. The platform is built for fast setup, seamless cross-platform use, and robust security—including end-to-end encryption, two-factor authentication, and enterprise controls such as IP whitelisting and session recording.

Key Features

  • Remote Desktop Access: Securely connect to PCs and Macs from any device, anytime
  • File Transfer: Move files directly between computers without email or cloud services
  • Multiple Monitor Support: View and control multi-monitor desktops seamlessly
  • Mobile Access: Manage and support computers from smartphones and tablets
  • Remote Printing: Print documents from remote computers to a local printer
  • Two-Factor Authentication: Enhanced security with an additional authentication layer
  • IP Whitelisting: Restrict access by location for increased protection
  • Custom Cobranding: Personalize the interface with your own logo and colors
  • User Management: Create and manage additional user accounts and groups
  • Session Recording: Record support and meeting sessions for playback and audit purposes
  • On-Demand Remote Assistance: Provide attended remote support through a simple interface
  • Presentation and Collaboration Tools: Host web meetings without software installation, with calendar integration and screen annotation

Use Cases

  • Accessing desktops and files while working remotely
  • Providing IT support and troubleshooting to employees or customers
  • Managing and maintaining servers in various locations
  • Hosting web-based meetings and presentations
  • Running training sessions or software demos for teams
  • Assisting clients or colleagues from any platform or device
  • Monitoring and administering enterprise-scale computer networks

Frequently Asked Questions

Is dualmon available for both PCs and Macs?

Yes, dualmon provides secure remote access and support for both PCs and Macs.

Can I use dualmon from my mobile device?

Yes, dualmon allows remote access and assistance from any smartphone or tablet without requiring a special app.

What security measures does dualmon use?

dualmon employs end-to-end encryption, two-factor authentication, IP whitelisting, and supports session recording for enhanced security.

Does dualmon offer a free plan?

Yes, dualmon offers a free plan suitable for both personal and business use.

How is remote support provided with dualmon?

Remote support can be provided on-demand with attended access, allowing technicians to diagnose and resolve issues while the user is present.

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