Glyph AI

Transform conversations into structured, searchable, and actionable insights with custom AI workflows.

Freemium

Description

Glyph AI is designed to process and extract value from voice conversations across various business functions. It addresses the challenge of unstructured and siloed voice data by transforming recordings from meetings, sales calls, support interactions, interviews, and more into organized, actionable information. The platform allows users to ingest audio through uploads, native recording, or integrations with calling platforms.

Using a no-code interface, users can build custom AI workflows to perform tasks like transcription, summarization, data extraction (e.g., action items, objections, compliance checks), classification, and categorization. Glyph AI also features an internal search capability, enabling teams to query the analyzed data to identify trends, patterns, and specific information quickly. This helps organizations improve operational efficiency, decision-making, quality assurance, and knowledge management by leveraging insights previously hidden within conversations.

Key Features

AI Transcriptions: Accurately converts audio conversations into text.
Custom AI Workflows: Build no-code processes for data extraction, summarization, classification, and adherence checks.
AI Internal Search (Glyph Search): Query your analyzed voice data to find insights, trends, and patterns.
Table and Categorization: Transform unstructured voice data into structured formats like tables.
Integrations: Connect with platforms like Dialpad and Twilio for real-time processing (available on higher tiers).
Bulk Processing: Upload and analyze multiple audio files simultaneously.
Pre-Made Workflow Library: Access ready-to-use workflows for common use cases.
Meeting Assistant Capabilities: Record meetings, extract insights, and identify action items.

Use Cases

Call Center Quality Assurance & Compliance Monitoring
Recruitment Interview Analysis & Candidate Assessment
Sales Call Analysis & Performance Improvement
User Research Synthesis & Insight Extraction
Legal Interview Processing & Case Analysis Support
Podcast & Media Content Repurposing
Medical Scribing Automation Support
Meeting Summarization & Action Item Tracking
Business Operations Process Improvement

Frequently Asked Questions

Is my data shared with others or used to train AI models?

No, your data is never shared with other customers or used for AI training. It is stored securely in a database with strict access controls, and all sensitive information, including personal identifiers (PIIs), is encrypted at rest to protect your privacy.

Do you offer private cloud or on-premise offering?

Yes, we provide secure private cloud, on-premise, and dedicated hosting solutions. Book A Call With Us.

Is our data secure with this tool?

Yes, Glyph AI is GDPR compliant and SOC-2 Type-2 (pending), which is the industry standard for security, reliability and privacy. We encrypt all your meeting data during transit and store it securely on Microsoft Azure. You are the sole person with access to your meeting data and have the freedom to delete it at any time.

Can you demostrate a demo on call?

Yes, we can provide a live demonstration via a call. During the demo, we’ll walk you through the features and functionalities of our product, answer any questions you may have, and show you how it can meet your specific needs. To schedule a demo, please contact us with your preferred time, and we'll arrange a call that fits your schedule.

How does billing work?

We charge monthly fees with the purchase of credits. The most popular plan, priced at $49 USD, comes with 3,000 credits, which means you will get 3,000 minutes of transcription.