Happilee

Do WhatsApp Marketing. Get 3x Sales!

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Description

Happilee provides businesses with tools to leverage WhatsApp for marketing, sales, and customer support using the official WhatsApp Business API. It enables companies to automate interactions and enhance engagement by building personalized AI-driven chatbots designed to handle FAQs, qualify leads, and facilitate faster responses, freeing up human agents. The platform streamlines lead acquisition by integrating directly with Facebook Lead Ads, sending leads instantly to WhatsApp for immediate follow-up.

Furthermore, Happilee facilitates targeted communication through bulk message campaigns and broadcasts to opted-in customers. It offers features like a team inbox for collaborative query resolution, a visual flow builder for designing conversation paths, and message tagging for better organization. Businesses can monitor performance with chat analytics, tracking agent response times and overall customer experience. The platform is mobile-responsive, allowing management of customer interactions from anywhere.

Key Features

Official WhatsApp API Integration: Establishes an official business presence on WhatsApp.
AI Chatbot Builder: Creates customized chatbots for instant replies, FAQ handling, and sales automation.
Facebook Leads on WhatsApp: Instantly receives Facebook ad leads directly on WhatsApp.
Bulk Campaigns & Broadcasts: Sends promotional messages or updates to thousands of opted-in customers.
WhatsApp Widget & Team Inbox: Adds a website widget for queries and allows team collaboration on responses.
Flow Builder: Visually designs and manages conversational flows for customer interactions.
Message Tagging: Organizes conversations using tags for better management.
Chat Analytics Monitoring: Tracks agent reply times and response rates to improve customer experience.
Mobile Responsive: Access and manage customer chats on both mobile and desktop devices.
Operator Management: Send personalized reminders to customers who abandon purchases.

Use Cases

Automating customer support via AI chatbots on WhatsApp.
Generating and instantly engaging leads from Facebook ads via WhatsApp.
Running targeted WhatsApp marketing campaigns and promotions.
Improving customer retention with timely responses and support.
Collaborating within teams to manage customer inquiries efficiently.
Automating sales processes and follow-ups on WhatsApp.
Sharing product information using interactive buttons on WhatsApp.

Frequently Asked Questions

Are there any message limits?

Yes, messaging limits determine the maximum number of business-initiated conversations per phone number in a rolling 24-hour period. Limits start at 1,000 conversations upon completing Business Verification and can increase based on volume and quality. User-initiated conversations do not have these limits.

Can I integrate Happilee with my Facebook Business Page?

Yes, We can integrate Happilee with Facebook business page.

Can I integrate Happilee with my website?

Yes, We can integrate Happilee with websites (e.g., via a WhatsApp widget).

How are conversations measured and charged?

The first 1000 conversations (user or business-initiated) each month are free. Conversations are measured in 24-hour sessions. User-initiated (support queries) and Business-initiated (notifications) conversations are priced differently. Conversation fees are paid directly to Meta.

What are the pre-requisites for configuring Happilee?

A dedicated mobile number (cannot have WhatsApp installed), a verified Facebook Business page, a detailed chatbot workflow, and approved message templates for initiating chats/broadcasts are needed.