Heapchat
Real-time Customer Support Chat SDK for iOS & Web
Description
Heapchat provides a robust solution for integrating real-time customer support chat directly into your iOS or web applications. The SDK is designed for fast, simple deployment and gives users the ability to communicate with businesses instantly without requiring emails or phone numbers.
With AI-driven features such as auto-translation, smart tagging, and instant summaries, Heapchat helps teams turn user messages into actionable insights. The platform supports custom branding, multi-channel accessibility, and comes with a dedicated iOS app for on-the-go support management, making it an ideal choice for businesses seeking to build trust and improve user engagement.
Key Features
- Real-time Messaging: Interact instantly with customers within your app or website
- Artificial Intelligence: Auto-translate messages, smart tagging, and quick summaries
- In-App Feedback: Collect insights and feature requests directly from users
- Actionable Insights: Use real data to inform product decisions
- Multi-Channel Support: Engage users on mobile, web, or connected platforms
- Custom Branding: Match chat appearance to your brand’s style
- Instant Notifications: Get alerts for every new message via mobile app
- Quick Setup: Easily integrate with no-code or developer-friendly SDKs
- Anywhere Access: Manage support and chat from iOS, Android, or web interfaces
Use Cases
- Embedding customer support chat in mobile or web apps
- Collecting actionable feedback from app users
- Providing multi-language support for global audiences
- Enabling product teams to prioritize issues via sentiment detection
- Allowing founders and support agents to reply to users on the go
Frequently Asked Questions
Is there a free trial available for Heapchat?
Yes, Heapchat offers a free trial for the first 3 months for the first 50 signups.
Does Heapchat support both iOS and web applications?
Yes, Heapchat offers an SDK for easy integration with both iOS and web apps.
Can I chat with users in multiple languages?
Heapchat's artificial intelligence features include real-time auto-translation of messages.
Is custom branding supported on Heapchat?
Yes, you can match the chat interface to your brand using custom colors and styles.
Does Heapchat require users to enter email addresses or phone numbers?
No, Heapchat allows messaging within your app without requiring emails or phone numbers from users.
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