Helicone

The all-in-one platform to monitor, debug and improve production-ready LLM applications.

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Description

Helicone provides a comprehensive platform for developers and teams working with Large Language Model (LLM) applications. It focuses on observability, enabling users to monitor requests, analyze performance metrics, track user interactions, and gain insights through detailed dashboards and logging. The platform aids in debugging by simplifying the process of identifying issues and bottlenecks within LLM workflows.

Beyond monitoring and debugging, Helicone offers tools to actively improve LLM applications. This includes features for prompt management with versioning and a collaborative playground, A/B testing through experiments, and evaluating model performance using various methods, including LLM-as-a-judge. It integrates seamlessly with popular LLM providers like OpenAI, Anthropic, and Azure, offering gateway features such as caching and rate limiting to optimize cost and performance. Helicone caters to different needs with plans ranging from a free tier for hobbyists to enterprise solutions with advanced security and support.

Key Features

LLM Application Monitoring: Comprehensive logging, metrics dashboards, sessions tracking, and user analytics for observing LLM app performance.
Debugging Tools: Efficiently sift through requests to identify and resolve issues in production LLM applications.
Prompt Management & Optimization: Includes a collaborative playground, version history, and experimentation framework for refining prompts.
LLM Evaluation Suite: Supports online and offline evaluations using various methods like LLM-as-a-judge and user feedback.
Gateway Functionality: Offers features like caching, rate limiting, retries, fallbacks, guardrails, and moderation via a simple integration.
Wide Integrations: Connects with major LLM providers including OpenAI, Anthropic, Azure, LiteLLM, and more.
Team Collaboration: Supports multiple users, organizations, and shared workspaces for team projects.
Enterprise Security & Compliance: Offers SOC-2, HIPAA compliance, SAML SSO, RBAC, and data encryption options.

Use Cases

Monitoring production LLM applications for performance and usage.
Debugging errors and latency issues in LLM-powered features.
Improving LLM prompts and model responses via experimentation and evaluation.
Managing and optimizing LLM API costs through caching and rate limiting.
Ensuring the reliability and robustness of LLM applications.
Collaborating within teams on LLM development and monitoring.
Tracking user engagement and behavior within AI applications.

Frequently Asked Questions

Am I eligible for any discounts?

Yes, Helicone offers discounts for startups (50% off the first year for those under 2 years old and $5M in funding), non-profits (based on organization size), open-source companies ($100 credit for the first year), and students/educators (Free access). You can apply via the website.