Humley

Build and launch your first Conversational AI Assistant within an hour.

Freemium

Description

Humley offers Humley Studio, a no-code platform designed to make conversational AI accessible and safe for businesses. It allows users to create, manage, and deploy AI assistants, ranging from simple chatbots to complex, multi-channel integrated solutions. The platform emphasizes control over AI outputs, including leveraging advanced models like OpenAI's LLM securely, ensuring protection for both the business and its customers.

By utilizing Humley Studio, organizations can craft sophisticated self-serve experiences available 24/7 across various customer channels. This approach aims to replace frustrating interactions with seamless conversations, leading to improved customer satisfaction. Furthermore, it helps businesses achieve operational efficiencies by automating the handling of inbound interactions, saving time for internal teams and facilitating rapid deployment for a faster return on investment.

Key Features

No-Code Platform: Build and manage AI assistants without coding expertise.
Generative AI Q&A Creation: Upload data sources to generate Q&As using GPT-powered tools.
Secure AI Integration: Harness the latest AI models, including OpenAI LLM, with built-in safeguards.
Multi-Channel Support: Deploy assistants across various customer communication channels.
System Integration: Connect assistants to existing systems, knowledge bases, and automations.
Flow Builder: Design intuitive conversational flows for seamless user interactions.
Testing & Refinement Tools: Safely test and refine Q&As and flows within the Studio environment.
Feedback Capture: Collect user feedback to improve assistant performance.
Data Retention Controls: Set policies for managing conversation data.
Performance Optimization: Analyze real customer interactions to enhance assistant effectiveness.