InboxGPT

ChatGPT for Customer Support

Paid

Description

InboxGPT offers an AI-driven solution specifically designed to streamline customer support email management. It allows teams to connect multiple Gmail accounts into a single, unified inbox, facilitating collaboration and efficient handling of customer inquiries. The core functionality revolves around AI-generated suggestions for email replies, tailored to the context of each message.

The platform employs continuously learning AI models that can be trained using a company's website content and previous email responses. This training ensures the AI understands the specific business context and customer query patterns, leading to progressively more accurate and relevant reply suggestions over time. InboxGPT supports multiple languages and enables users to easily customize AI suggestions before sending, aiming to significantly reduce response times and improve the overall service experience.

Key Features

AI Suggestions: Get AI-generated replies tailored to customer emails.
Unified Inbox: Connect multiple Gmail accounts into one shared team inbox.
Team Collaboration: Work together with colleagues to manage and answer messages.
Continuous Learning AI: Models learn from website content and sent emails to improve accuracy.
Multi-language Support: Craft effective replies in various languages.
Customizable Responses: Tweak and customize AI suggestions before sending.
Unlimited Messages: No cap on the number of emails processed or sent.

Use Cases

Automating customer support email responses.
Improving email response times for support teams.
Managing high volumes of customer emails efficiently.
Providing consistent customer support across multiple languages.
Centralizing email communication for support teams.

Frequently Asked Questions

Do we need to pay per email / ticket?

Unlimited tickets at no additional cost sets us apart from competitors. Enjoy full functionality and unlimited storage space, all included in the price.

Is there a cost per end user?

InboxGPT allows unlimited customer support without any cost to end users. Support as many customers as you need without incurring additional charges.

Do you offer a non-profit discount?

We offer a 15% discount to charities, educational institutions, and non-profit organizations.

Do you use Open AI models or your own custom model?

Certainly! Our AI inbox harnesses the power of multiple OpenAI models, including ChatGPT, to train and generate responses. Additionally, we leverage a vector database to analyze email similarity. Rest assured, our system is currently built on OpenAI technology.

Does it work in other languages than English?

Yes, it works really well in any language. We have tested several of them for quality results.