Jotform

EASIEST ONLINE FORM BUILDER

Freemium

Description

Jotform is an intuitive online platform designed to simplify data collection and automate workflows. It enables users to effortlessly create a wide array of professional-looking forms, including registration, application, contact, and order forms, without needing any coding expertise. Users can fully customize these forms with their organization's branding, incorporating logos, specific fonts, and color schemes to maintain a consistent brand identity.

Beyond form creation, Jotform offers robust functionality through its extensive integrations with over 150 business applications. This allows for seamless automation of data transfer to CRMs, email marketing services, cloud storage solutions, and project management tools. The platform also facilitates secure online payment collection directly through forms, suitable for selling products, accepting fees, or gathering donations. With additional tools like Jotform AI Agents for customer service, Jotform Apps for no-code app development, and Jotform Sign for e-signatures, it provides a comprehensive suite for diverse business needs.

Key Features

Online Form Builder: Create professional-looking forms with no coding, customizable with logos, fonts, and colors.
Jotform AI Agents: Deploy AI-powered agents to provide instant responses and customer service.
Extensive Integrations: Connect with over 150 business apps like Salesforce, Google Sheets, PayPal, and Mailchimp for automated data transfer.
Online Payments: Accept payments directly through forms via integrations with Square, PayPal, Stripe, and more.
Workflow Automation: Design and automate workflows to streamline processes based on form submissions.
Jotform Apps: Build custom web apps without any coding, suitable for various business needs.
Jotform Tables: Organize, manage, and analyze form submission data in a collaborative spreadsheet-like interface.
Jotform Sign: Collect legally binding electronic signatures on documents and forms.
HIPAA Compliance: Offers features for creating HIPAA-friendly forms to securely collect and manage sensitive health information (available on Gold and Enterprise plans).
Smart PDF Forms: Convert existing PDF forms into fillable online forms.

Use Cases

Creating application and registration forms for events, courses, or jobs.
Building contact and feedback forms to engage with customers and gather insights.
Developing order forms for e-commerce and collecting online payments.
Automating customer service inquiries with AI-powered agents.
Collecting donations and managing memberships for nonprofit organizations.
Streamlining patient intake and data collection in healthcare with HIPAA-compliant forms.
Managing HR processes like employee onboarding and leave requests.
Building internal tools and client portals using no-code app development.

Frequently Asked Questions

Is there a free plan available for Jotform?

Yes, the Starter plan is best for individuals or small teams just starting their data-collection journeys. The Starter plan includes all standard features, such as form templates, payment integrations, and widgets. You’ll need to switch to a paid plan to increase your limits. Keep in mind that your forms and signed documents will include Jotform branding, which can be removed once you have a paid subscription.

Does Jotform offer discounts for educational institutions or nonprofits?

Yes! Jotform offers exclusive 50% discounts on Bronze, Silver, and Gold plans — both monthly and yearly subscriptions — for educational institutions and nonprofits. To claim your discount, apply for the nonprofit discount, or the education discount. Once approved, you’ll be able to take advantage of the 50% discount.

What happens to my data if I exceed my plan’s limits?

When you reach a usage limit, the system will send you a notification email and warn you on your dashboard. You can upgrade your subscription to increase your limits or delete and purge your form submissions to free up space. Please note that if you exceed your total submission storage, the system will delete the oldest form response to make room for new submissions.

Which payment methods does Jotform accept for its plans?

Jotform accepts payments via credit/debit card or PayPal.

What AI service do Jotform AI Agents use?

Jotform AI Agents primarily use OpenAI’s GPT-4, hosted in a secure cloud environment, to provide responses. For HIPAA-compliant accounts, Google’s Gemini Models via Vertex AI are utilized to ensure compliance with HIPAA regulations.