Knowbo

Create a Custom Chatbot from your Website in 2 minutes

Free Trial

Description

Knowbo is an AI-powered platform designed to help businesses enhance their customer service by creating intelligent chatbots with minimal effort. Users can generate a ChatGPT-like chatbot simply by providing their website URL or sitemap. The chatbot automatically learns from the provided content, ensuring it can answer a wide range of customer inquiries accurately and efficiently. This process eliminates the need for manual training and allows the chatbot to stay current with any changes made to the website.

The platform focuses on ease of use, from initial setup to deployment. Knowbo offers extensive customization options, allowing businesses to tailor the chatbot's appearance, including colors, logo, and chat icons, to seamlessly integrate with their brand identity. Embedding the chatbot onto a website is straightforward, requiring only a simple code snippet. By making website information readily accessible through a conversational interface, Knowbo aims to improve user experience, reduce the burden on support teams, and help customers find information quickly.

Key Features

Always up-to-date: As your company’s website changes, your chatbot updates its knowledge base so it always has the most current information.
No additional training: Your chatbot learns from your company’s website, making it a hassle-free solution for your customer service needs.
Chat history: Keep track on how your Chatbot performs and visit past conversations from your users.
Easy deployment: Your chatbot can be deployed quickly and easily on your website, without the need for complex coding or technical skills.

Use Cases

Automating responses to frequently asked customer questions
Providing 24/7 customer support on websites
Improving website navigation by allowing users to ask for information directly
Reducing the workload on human support teams
Making entire website content accessible through a conversational interface

Frequently Asked Questions

Can the chatbot handle multiple languages?

Yes, the chatbot supports multiple languages that match the language of your documentation.

Is the chatbot compatible with all website platforms (e.g., WordPress, Shopify, etc.)?

The chatbot can be easily embedded on your website by inserting the provided code snippet in the <body> tag of your website, making it compatible with various platforms.

How does the chatbot handle complex or ambiguous questions from users?

The chatbot learns directly from your company’s website, which helps it handle complex or ambiguous questions.

Can the chatbot be trained to understand our company-specific terminology and jargon?

The chatbot learns from your company’s website, so it should be able to understand company-specific terminology and jargon.

What happens when I reach the maximum messages for the day?

When you reach your maximum messages (only Free and Starter plans), now new users on your website will be able to start a chat. The currently active chats however will still be active to ensure that users currently chatting with your bot are not “kicked out”.