Locbi

Spy on your local competitors

Paid

Description

Locbi is an AI-powered service designed to provide businesses with competitive intelligence by analyzing publicly available Google Maps reviews. It focuses on local competitors, helping users understand customer sentiment, identify market opportunities (white spaces), and pinpoint areas needing improvement within their own or competitors' operations.

The tool utilizes artificial intelligence and natural language processing to systematically evaluate hundreds of reviews, extracting key themes, sentiment patterns, common complaints, and points of praise. This automated analysis offers a time-efficient alternative to manually reading reviews, uncovering subtle trends and providing actionable insights based on recent customer feedback. Reports are generated upon request and delivered directly via email within 24 hours.

Key Features

Competitor Review Analysis: Analyzes Google Maps reviews of specified local businesses.
AI-Powered BI Reports: Generates business intelligence reports using AI.
Customer Sentiment Analysis: Identifies overall sentiment patterns from reviews.
Trend and Theme Identification: Detects trending topics and recurring themes in feedback.
Strength & Weakness Assessment: Pinpoints competitive advantages and weaknesses.
Improvement Area Identification: Highlights specific areas for business improvement.
Public Data Usage: Utilizes only publicly available Google Maps review data.
Email Report Delivery: Delivers generated reports to the user's email within 24 hours.

Use Cases

Conducting local competitor analysis.
Understanding customer satisfaction and sentiment.
Identifying market gaps and business opportunities.
Pinpointing areas for operational improvement.
Monitoring online reputation through reviews.
Gathering market intelligence for local businesses.

Frequently Asked Questions

Is this service legal and compliant with Google's terms?

Yes, the service only analyzes publicly available Google Maps reviews that any person can access. It doesn't use private data or automated scraping methods that violate terms of service.

How accurate and reliable are these reports?

The AI analysis is based on actual customer reviews using advanced natural language processing. It focuses on identifying clear trends and consistent patterns across multiple reviews for reliability. Raw data points are also provided for verification.

What if there aren't enough recent reviews to analyze?

The tool analyzes the latest 100-200 reviews. If fewer are available, it analyzes all accessible reviews and notes this limitation in the report. It's recommended to check the review count before purchasing.

Can the business I'm analyzing tell that I'm monitoring their reviews?

No. Since only publicly available reviews are analyzed, the business cannot know who is viewing or analyzing them. The service leaves no trace.

How recent is the data in the reports?

Reports analyze the most recent reviews available on Google Maps at the time of report generation. Since reports are generated within 24 hours of the request, the insights are based on very current data.