NotifyVisitors

Transform Your Customer Lifecycle with an AI-Powered Customer Data Platform

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Description

NotifyVisitors is an advanced AI-powered customer data platform (CDP) and conversion rate optimization (CRO) software designed to help businesses transform their customer lifecycle. It enables companies to centralize customer data from diverse sources, including websites, mobile apps, offline systems, and third-party applications like CRMs, creating a unified and comprehensive view of each customer. This unified profile is achieved through sophisticated identity resolution, which includes cross-device tracking, anonymous-to-known user identification, and data deduplication, allowing for highly accurate and personalized marketing efforts.

The platform empowers users to understand customer behavior deeply through tools like heatmaps and session recordings, and to leverage these insights for effective engagement. NotifyVisitors facilitates the design and execution of cross-channel campaigns via email, SMS, WhatsApp, web push, and app push notifications, all optimized by AI for preferred channels and send times. Businesses can further refine their strategies using A/B testing for campaigns and websites, real-time audience segmentation, journey orchestration, and predictive analytics for customer lifetime value and product recommendations. By integrating personalization with robust analytics and user feedback mechanisms like NPS and surveys, NotifyVisitors aims to improve customer experiences, drive targeted marketing, and ultimately foster loyalty and growth.

Key Features

Cross-Channel Campaigns: Engage users via Email, SMS, Whatsapp, Web Push, App Push, Audience Sync for Ads, and Popups.
AI-Based Campaign Optimization: Optimize campaigns using preferred channel and best time to send, Channel A/B testing, control group analysis, and frequency capping.
Comprehensive Data Integration: Track user data (personal, demographic, transactional, engagement) from website, app, offline sources, and third-party apps like CRM.
Unified Customer Profile: Achieve a single customer view through identity resolution, including cross-device tracking, anonymous-to-known linking, and deduplication.
Real-Time Segmentation: Dynamically segment audiences based on user demography or behavioral activity for targeted engagement.
Journey Orchestration: Design and automate customer journeys to understand, engage, and convert users effectively.
AI-Powered CDP Capabilities: Leverage predictive analysis, customer lifetime value (CLTV) modeling, and AI-driven product recommendations.
In-depth Insights and Reports: Analyze performance using Funnel Analysis, Cohort Analysis, and RFM (Recency, Frequency, Monetary) Analysis.
User Feedback Collection: Gather insights through Signup Forms, Surveys, and Net Promoter Score (NPS).
Website & Conversion Optimization: Personalize landing pages, conduct Website A/B Testing, and support PWA/TWA.
User Behavior Visualization: Understand user interactions with Heatmaps and Session Recording.

Use Cases

Boosting e-commerce sales through optimized order values and personalized shopping experiences.
Automating outreach and engagement for mutual fund investors.
Enhancing customer retention for Woocommerce stores.
Improving user engagement for Wix and Shopify websites.
Reducing cart abandonment rates with targeted marketing automation.
Increasing active users and conversion rates for Progressive Web Apps (PWAs).
Driving sign-ups through heatmap analysis and conversion rate optimization (CRO) techniques.
Personalizing website experiences based on visitor sources and real-time behavior.