OneAI Phone AI Agents

Phone AI Agents that your users love and you trust

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Description

OneAI Phone AI Agents provide a platform for businesses to leverage artificial intelligence for automating various phone-based interactions. These agents are designed to handle both incoming and outgoing calls, performing tasks such as verifying leads 24/7, scheduling appointments by connecting directly to calendars, reactivating dormant customers with personalized offers, and assisting users with onboarding or activation processes. The system aims to improve efficiency by bypassing IVR systems and gatekeepers, ensuring sales teams connect with qualified prospects more quickly.

The platform emphasizes natural-sounding conversations using premium voice models with options for custom accents. It includes features like interruption recovery, cadence management, and call timing optimization for effective communication. Security and compliance are addressed through ISO 9002 & SOC2 certifications and PII redaction capabilities. Businesses can gain insights through conversation analytics, tracking conversions, identifying trends, and optimizing agent performance via A/B testing and detailed reporting. Integration with existing business systems like CRMs is supported via API access and custom integration options.

Key Features

Outbound Calling AI: Bypasses IVRs and gatekeepers to connect sales teams with prospects.
Appointment Scheduling AI: Automates scheduling calls and appointment backfilling.
Lead Verification: Instantly calls and qualifies leads 24/7.
User Activation AI: Drives user onboarding, setup, and adoption via phone calls.
Conversation Analytics: Extracts business insights from call logs and identifies trends.
CRM & Calendar Integrations: Seamlessly connects with existing business systems.
Premium Voice Models: Offers natural conversations with custom accent options.
IVR & Voicemail Navigation: Agents intelligently handle automated phone systems.
Gatekeeper Handling: Specialized feature to navigate past receptionists/assistants.
Interruption Recovery: Manages conversation interruptions naturally.
24/7 Availability: AI agents operate around the clock.
AI Call Reporting & A/B Testing: Provides data for performance optimization.
Security Compliance: ISO 9002 & SOC2 certified with PII redaction.
Multi-LLM Support: Compatible with GPT 4, GPT 4o, Claude 3.5, and Bring-your-LLM options.