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OneInbox

Build Amazing Customer Experience using AI

Freemium

Description

OneInbox is an advanced AI phone system designed to streamline and automate customer communication for businesses. Operable 24/7, the platform enables organizations to handle both outbound and inbound calls, book appointments, and efficiently manage customer inquiries without any technical expertise.

With multi-lingual support, seamless integration options, and easy training using web, document, or recorded content, OneInbox offers businesses a scalable way to enhance operational efficiency and improve customer experiences through AI-driven voice agents.

Key Features

  • Human-Like Voice AI Agents: Replace traditional IVR systems and automate calls with voice AI, available around the clock
  • No-Code Training: Train AI agents using websites, PDFs, videos, and call recordings
  • Mock Calls & Testing: Engage in test calls to ensure agent performance before going live
  • One-Click Activation: Deploy agents live with a single click
  • Call Recording: Automatically record calls for quality monitoring and future training
  • US, Canadian, or Toll-Free Numbers: Assign local or toll-free numbers to agents
  • Multi-Lingual Support: Enable agents to operate in over 7 languages and switch as needed
  • Third-Party Integrations: Connect with a wide range of tools for workflow improvement
  • Accurate Call Transcriptions: Generate detailed, time-stamped transcripts for call auditing
  • Analytics & Reporting: Access insights and reports to enhance performance

Use Cases

  • Reception automation to handle inquiries and bookings
  • Call center operations for 24/7 customer service
  • Appointment scheduling for healthcare or service industries
  • Automated customer onboarding processes
  • Identity and document verification
  • Swift customer assistance in restaurants
  • Automotive support and feedback services
  • E-commerce order processing and support

Frequently Asked Questions

What platforms is OneInbox AI compatible with?

OneInbox AI is compatible with major telephony providers and can be deployed using US, Canadian, and North American toll-free numbers.

Can OneInbox AI automate follow-ups?

Yes, OneInbox AI can automate customer follow-ups as part of its outbound calling and workflow automation capabilities.

Is there a trial period for OneInbox AI?

OneInbox offers a Starter plan at no monthly cost, allowing users to begin for free and pay only for usage.

Does OneInbox AI offer multilingual support?

Yes, OneInbox supports over seven languages, allowing AI agents to switch and operate in multiple languages as needed.

Do I need technical expertise to use OneInbox AI?

No technical expertise is required to use OneInbox AI; the platform is designed for easy setup without coding.

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