Outset

AI-moderated research platform for rapid, deep insights.

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Description

Outset is an enterprise-grade research platform designed to transform the way research teams gather and analyze qualitative and quantitative data. Leveraging advanced AI moderation, it automates in-depth interviews, accelerates participant recruitment, and instantly synthesizes findings across languages and geographies.

With robust security, multilingual capabilities, and seamless sharing tools, Outset empowers organizations to uncover actionable insights faster, streamline research workflows, and elevate decision-making throughout the enterprise.

Key Features

AI-Moderated Interviews: Automated, dynamic interviews across text, video, and voice using intelligent AI moderation.
Instant Synthesis & Analysis: Real-time generation of summaries, themes, quotes, and highlight reels from interviews.
Multilingual Research: Supports over 40 languages for global participant engagement.
Flexible Recruitment: Recruit participants worldwide or use custom panels, with support for BYO lists.
Fraud Detection: Automatic fraud and incomplete answer tagging for data integrity.
Customizable Research Guides: Use custom, BYO, or AI-generated guides with advanced logic and dynamic probing.
Enterprise Security: SOC II certified, GDPR compliant, encrypted data with high-level transmission security.
Seamless Stakeholder Sharing: Create AI-generated reports, PowerPoint decks, and shareable highlight reels.
Upload & Analyze External Interviews: Bring in your own interviews for AI-driven analysis.
Custom Study Support: Expert-led study setup, analysis reviews, and recruitment management (Research Plus plan)

Use Cases

Market research for customer insights and segmentation
UX research with discovery, concept, and usability testing
Brand perception and brand research studies
Product and concept validation before launch
Identifying and refining customer personas
Creative and message testing at scale
Exploratory and evaluative research for strategy
Agile, last-minute research needs requiring speed and flexibility

Frequently Asked Questions

How does Outset’s pricing work?

Outset offers customized pricing based on your team's size, research needs, and support requirements to determine the most suitable plan.

Does Outset offer onboarding support?

Yes, Outset’s dedicated Customer Success team provides onboarding calls to help you get started and launch your first study.

Can Outset assist my team or do we conduct research ourselves?

Outset can be used independently by well-resourced teams or collaboratively with Outset’s experts for support with project setup, recruitment, and other research requirements.

Is custom enterprise pricing available?

Yes, Outset works with enterprise teams to provide custom pricing plans and advanced features tailored to specific organizational needs.