PlaybookUX

All-in-one user feedback platform

Contact for Pricing

Description

PlaybookUX simplifies the research process by offering a unified platform to recruit participants, conduct moderated and unmoderated studies, and analyze both qualitative and quantitative feedback. With its integrated suite of tools, teams can easily store and organize research data, streamline collaboration, and uncover actionable customer insights to drive product and experience improvements.

Designed for researchers, designers, and product teams, PlaybookUX accelerates decision-making with AI-powered automation, customizable workflows, and a vast participant panel, keeping all feedback and analysis securely in one accessible location.

Key Features

Participant Panel: Access to over 5 million vetted consumer and professional participants
Unmoderated Testing: Video-based feedback with face, voice, and screen recording
Moderated Interviews: Built-in video conferencing with session scheduling and team collaboration
Card Sorting: Conduct open, closed, and hybrid sorts for information architecture research
Tree Testing: Validate navigation structures and analyze user pathways
Surveys: Comprehensive quantitative research with advanced logic and real-time analytics
Figma Testing: Seamlessly import and test Figma prototypes with advanced analytics overlays
Session Replays: View real-time recordings of user interactions on products and websites
First-Click and Five-Second Testing: Assess immediate user reactions using heatmaps and click maps
Preference Testing: Compare up to 20 designs to capture user preferences with follow-up insights
AI-Powered Research: Accelerate insight generation through automated analysis and AI summaries
Collaboration Tools: Unlimited seats, shared workspaces, real-time notes, tagging, and reporting

Use Cases

User experience research for websites and applications
Validating new product concepts and designs
Optimizing navigation structures and content organization
Collecting and analyzing user feedback at scale
Conducting market research and surveys
Usability testing of prototypes via Figma integration
Running preference and first-impression tests on digital assets

Frequently Asked Questions

What types of user studies can be conducted with PlaybookUX?

PlaybookUX supports unmoderated testing, moderated interviews, card sorting, tree testing, surveys, first-click testing, five-second testing, preference testing, and session replays.

How large is the PlaybookUX participant panel?

PlaybookUX offers access to a panel of over 5 million vetted consumer and professional participants.

Can teams collaborate within PlaybookUX?

Yes, PlaybookUX features unlimited seats, shared workspaces, real-time note-taking, tagging, and collaborative reporting tools.

What role does AI play in PlaybookUX?

AI powers automated analysis, session behavior summaries, and accelerates insight generation from user research data.

How does participant recruitment work in PlaybookUX?

Users can recruit from PlaybookUX’s panel or bring their own participants, with comprehensive filtering and screener options to target specific audiences.