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Replyr

Turn WhatsApp Chats into Customers with AI

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Description

Replyr is an AI-powered platform designed to transform how businesses interact with customers on WhatsApp. It employs sophisticated AI agents to automate critical sales and marketing workflows, allowing companies to efficiently manage leads from initial contact through to conversion and beyond. These AI agents are capable of instantly engaging every lead, answering queries, and sustaining conversations in numerous languages, including English, Indonesian, Malay, and Chinese, ensuring no opportunity is missed, regardless of the time or day.

The platform utilizes a flow-based conversational design, creating custom interaction paths tailored to specific business needs, such as handling new leads from ad campaigns, sending abandoned cart reminders, or managing returning customer dialogues. Replyr seamlessly integrates with existing business tools, including CRMs, payment gateways, and scheduling systems, to streamline operations. This ensures that sales conversations, transactions, and appointments are managed smoothly without manual data entry, freeing up teams to concentrate on closing deals. Furthermore, Replyr's AI automates timely and personalized follow-ups, re-engaging prospects based on past interactions while adhering to WhatsApp Business API guidelines.

Key Features

  • Instant Replies, 24/7 in All Major Languages: Instantly engages every lead and answers questions around the clock in languages like English, Indonesian, Malay, and Chinese.
  • Flow-Based Conversational Design: Guides customers with custom conversational flows tailored to specific business needs, such as new leads, abandoned carts, or returning customers.
  • AI That Integrates with the Tools You Already Use: Connects with CRMs, payment gateways, scheduling systems, Slack, and email to keep data synchronized and automate workflows.
  • Follow-Ups That Keep Leads Engaged, Without the Manual Work: Sends timely, tailored follow-ups based on past conversations to re-engage prospects, adhering to WhatsApp Business API rules.

Use Cases

  • Automating sales processes on WhatsApp.
  • Streamlining marketing campaigns via WhatsApp.
  • Qualifying inbound leads from various channels like Facebook ads.
  • Providing 24/7 automated customer engagement and support.
  • Converting prospects into customers through guided conversations.
  • Automating follow-up sequences for unresponsive leads.
  • Sending abandoned cart recovery messages on WhatsApp.
  • Managing interactions and offers for returning customers.
  • Integrating WhatsApp conversations with CRM and other business systems.

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