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Retexts

Leveraging AI to deliver ongoing personalized text-based buying incentives, directly to your best customers.

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Description

Retexts utilizes artificial intelligence to help businesses improve customer loyalty and drive repeat sales through personalized text-based buying incentives. The platform facilitates direct, one-to-one connections with customers, automating the delivery of tailored offers designed to keep them engaged and returning.

The core of Retexts is an innovative AI model trained on over 100,000 promotional offers and extensive customer behavior data. This enables the system to predict customer preferences, create hyper-targeted promotions, and customize offers for different demographics. Retexts provides an end-to-end managed service, covering setup, continuous monitoring, and campaign optimization, along with seamless integration with online ordering and payment systems, including its own commission-free online ordering solution.

Key Features

  • AI-Powered Personalized Incentives: Leverages AI trained on over 100,000 promotions to deliver tailored text-based buying incentives.
  • Automated Engagement Campaigns: Automatically sends scheduled promotions, activity-based follow-ups, inactivity re-engagement messages, and expiration reminders.
  • Seamless Customer Opt-In: Provides a simple text-to-join system for customers to enroll in promotions using their own phones in seconds.
  • Fully Managed Service: Offers end-to-end management including setup, continuous monitoring, campaign tuning, and integration support.
  • Integrated Online Ordering System: Includes a commission-free online ordering platform with payment processing, 2-way text messaging, and free menu import.

Use Cases

  • Boosting customer retention for local businesses through targeted rewards.
  • Automating personalized SMS marketing to drive repeat sales.
  • Re-engaging dormant customers with AI-curated text offers.
  • Implementing a managed text-based loyalty program without manual effort.
  • Streamlining online order promotions and enhancing customer communication.

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