Runo
AI-Powered Call Management and CRM for Sales Teams
Description
Runo offers a powerful cloud-based platform that combines call management, CRM, and WhatsApp Business integration, helping sales and telecalling teams streamline workflows and close deals faster. With rapid setup, advanced caller tracking, and a user-friendly mobile interface, it enables teams to manage calls, leads, and customer interactions from anywhere with ease.
Leveraging AI-driven features such as sentiment analysis, call summaries, automated lead allocation, and real-time performance dashboards, Runo centralizes all customer conversations and sales activities in one intuitive app. Organizations benefit from enhanced productivity, reliable operations, and enterprise-grade security, making it ideal for high-performance sales teams.
Key Features
- AI Call Summaries: Generates quick summaries for each call using AI
- AI Sentiment Analysis: Analyzes emotional tone and quality of every conversation
- AI Sales Assistant: Offers insights and performs automated actions like scheduling calls
- Call Recording: Automatically records all sales calls for quality and training purposes
- Live Team Status: Tracks agent status in real-time (available, on call, offline)
- Advanced Caller ID: Shows caller name and prior conversation details before answering
- Auto Dialer: Automates dialing process to improve call efficiency
- Auto Lead Allocation: Instantly allocates new leads to team members based on rules
- Real-Time Dashboards: Displays live performance metrics and team activity
- WhatsApp Business Integration: Centralizes customer chats and supports bulk messaging
- Follow-Up Reminders: Sends automated notifications for timely follow-ups
- CRM Customisation: Allows custom data fields to match specific business processes
- Interaction Timeline: Consolidates communication history for each lead
Use Cases
- Increasing outbound sales call productivity
- Telecalling and telemarketing campaign management
- Centralizing lead and customer communication
- Tracking sales team activity and performance remotely
- Integrating WhatsApp conversations with CRM data
- Automating sales follow-ups and reminders
- Coaching teams with AI call intelligence and analytics
- Managing and visualizing sales pipelines
Frequently Asked Questions
What are the billing cycles available for Runo?
You can choose from quarterly, half-yearly, or annual billing cycles, with greater savings for longer commitments.
How much does Runo cost per user?
Runo starts at $10 per user per month when billed annually, with higher rates for shorter billing cycles.
Is there a free trial available?
Yes, all plans include a 10-day free trial with full access to features and no credit card required.
Are there any setup or implementation fees?
No, Runo does not charge setup or implementation fees, and you can get started in under 30 minutes.
Do I need a minimum number of users to get started?
No, you can start with just one user and add more as your team grows.
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