saywhatt

AI Sales Expert for Every E-commerce Shopper

Usage Based

Description

saywhatt offers an AI solution designed specifically for e-commerce businesses, acting as a virtual professional salesperson within a live chat interface. It engages website visitors in personal, in-depth conversations, mimicking the experience of interacting with a knowledgeable salesperson in a physical store. The system provides expert guidance, explains product usage, recommends routines, and delivers personalized advice tailored to individual customer needs.

This AI aims to enhance the online shopping experience by offering real-time, professional service, particularly for products requiring assistance or detailed explanation. It facilitates product comparisons based on unique customer requirements and actively works to increase sales through techniques like upselling and cross-selling, ultimately boosting average order value. The platform can be integrated across various customer touchpoints, including website chat, messaging apps like WhatsApp and Messenger, AI voice consultations, and even in-store applications, ensuring consistent brand interaction.

Key Features

Humanlike Sales Conversations: Engages users in open text, flowing, personal dialogues.
Expert Product Guidance: Explains usage, recommends routines, and provides personalized advice.
Personalized Product Comparisons: Analyzes customer needs to compare relevant products.
Sales Optimization: Employs upselling and cross-selling to increase average order value.
Smart Recommendations: Suggests products based on specific customer requirements.
Multi-Channel Availability: Functions on website chat, in-store, messaging apps, and AI voice.
Full Customization: Tailored AI reflecting brand voice, values, and sales know-how.
Ongoing Optimization: Continuous monitoring and improvement by retail sales experts.
Performance Tracking: Insights Hub to monitor key metrics and engagement.