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ServiceM8

Smart job management software for contractors and service businesses.

Freemium
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Description

ServiceM8 offers a powerful cloud-based solution for trades and service professionals, enabling them to manage every aspect of their business from the first client call to final payment. The platform simplifies job tracking, improves efficiency, and helps businesses reduce paperwork, win more work, and deliver better service to their customers.

Optimized for mobile use, ServiceM8 integrates job scheduling, quoting, invoicing, and payment processing with smart productivity tools and AI-powered helpers. Whether working solo or managing a team, service professionals can streamline their workflow, enhance communication, and sync with their preferred accounting software.

Key Features

  • Job & Staff Management: Organize, assign, and track all jobs and employees from initial contact through completion.
  • Scheduling & Dispatch: Efficiently schedule jobs to staff and notify them instantly.
  • On-site Quoting & Invoicing: Create and send quotes and invoices straight from a mobile device, on-site.
  • AI Smart Helper: AI-powered assistant for drafting emails and texts, generating quotes and invoices, and summarizing jobs.
  • Credit Card Payments: Accept card payments on-site or send payment links to clients.
  • Recurring Jobs & Maintenance: Automate scheduling and billing for repeating services.
  • Asset Management: Track the details, locations, and service history of company or customer assets.
  • Electronic Forms & PDF Generation: Complete and store forms, certificates, and compliance documents in the field.
  • Accounting Integrations: Seamless sync with Xero, QuickBooks Online, and MYOB.
  • Mobile & Desktop Platform: Fast, full-featured app for iOS, with Android Lite version for core features.

Use Cases

  • Managing and scheduling field service jobs
  • Generating and tracking quotes and invoices
  • Accepting digital and card payments on-site
  • Automating recurring maintenance visits
  • Completing compliance and service forms in the field
  • Integrating with accounting software
  • Tracking asset history and locations
  • Streamlining team communication and updates

Frequently Asked Questions

Can I really use ServiceM8 for free?

Yes, the Free Plan is completely free for solo operators and allows management of up to 30 jobs per month with essential features.

What happens if we go over the number of jobs included in our plan?

You can continue creating jobs and working as normal for another 7 days before being prompted to upgrade your plan if the limit is exceeded.

Do I need to enter credit card details for the free trial?

No, you can trial ServiceM8 for 14 days without providing payment details. Payment is only required when you subscribe.

Is ServiceM8’s price per user?

No, ServiceM8 does not charge per user except for the Free plan which is limited to one user. Paid plans include unlimited users.

What support is available if I have questions?

ServiceM8 offers 24/7 chat and email support, as well as a comprehensive help center and setup partners for additional assistance.

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