STAN AI

AI Assistant for Property Management

Contact for Pricing

Description

STAN AI provides an artificial intelligence solution tailored for the property management industry. It functions as a versatile assistant capable of handling resident inquiries around the clock across various communication channels, including text, email, web chat, and voice calls. The system is designed to answer common questions related to maintenance, account information, HOA rules, amenity bookings, and service requests, significantly reducing the workload for community association managers.

By automating responses and processes, STAN AI aims to improve efficiency, ensure faster response times for residents, and free up property managers to focus on more complex tasks. It integrates with existing property management software and offers features like outbound communication tools and analytics dashboards to enhance operational oversight. The platform is adaptable for various property types, including HOAs, condominiums, multifamily units, hotels, commercial properties, and student housing.

Key Features

STAN AI Assistant Full Suite: Comprehensive set of tools including Textbot, Email, Web Chat, and Voice.
STAN Textbot: Responds to homeowner texts 24/7.
STAN Email: Automatically drafts and sends email responses.
STAN Web Chat: Provides answers via a website chat interface.
STAN Voice: Handles homeowner phone calls.
Outbound Blasting: Send notices and communications to residents.
Analytics Dashboard: Track communication metrics and performance.
White Labelling: Customize the assistant with your branding.
Auto Onboarding: Simplify the setup process.
Account Inquiries Handling: Answers questions about resident accounts.
Service Requests Management: Processes resident service requests.
Booking Amenities: Facilitates the booking of community amenities.
Unlimited Messaging: No cap on the number of interactions.
Integrations: Connects with property management software like Vantaca, Enumerate, CINC Systems, Condo Control, Buildium.

Use Cases

Automating responses to resident inquiries 24/7.
Managing account information requests for HOAs.
Handling service requests for condominiums.
Booking amenities for multifamily units.
Providing customer service for hotels.
Managing communications for commercial units.
Facilitating requests in student housing communities.
Streamlining communication for community association managers.
Reducing phone call and email volume for property managers.

Frequently Asked Questions

How does STAN work?

STAN is a property management AI Assistant that responds to any inquiry a resident has. It uses sophisticated technology and constant user learning to improve future conversations. STAN also improves property managers' productivity via AI tools.

What kind of support does STAN provide?

STAN is supported by local human agents who can step in to handle the most challenging resident questions. These agents are property management experts, ensuring that 98% of all questions STAN receives typically do not need escalation to the property manager.

Who founded STAN?

STAN was created in 2019 by Max Gajdel and Bogdan Raic, two former property managers with over 15 years of industry experience.

How much does STAN cost?

STAN offers different pricing tiers based on property size (small, medium, large communities). Specific pricing details require contacting STAN or visiting their pricing page for more information.