StepsAI

Your AI agent that qualifies prospects and captures leads.

Usage Based

Description

StepsAI is an advanced AI agent solution designed to empower businesses with instant, omnichannel customer engagement. It goes beyond simple chatbots by autonomously handling sales, support, lead capture, order tracking, and ticketing tasks across your website, WhatsApp, Instagram, Slack, and other platforms. Trained on your business's unique data, StepsAI integrates with a wide range of tools including CRM, e-commerce, and productivity apps.

With a fast setup process, StepsAI lets you deploy a branded, intelligent agent capable of resolving over 80% of customer queries automatically, delivering real-time analytics, and supporting seamless human handoff when needed. Its automation capabilities help businesses scale operations, reduce manual workload, and improve conversion rates—all while maintaining 24/7 availability and rapid response times.

Key Features

Omnichannel Deployment: Deploys to website, WhatsApp, Instagram, Slack, Gmail, and more
Fast Setup: AI agent live in under 5 minutes without coding
Business Data Training: Auto-crawls website, syncs documents, and imports FAQs for training
Actionable Automation: Books meetings, tracks orders, recovers abandoned carts, and routes tickets
E-commerce Integration: Works with Shopify, WooCommerce, BigCommerce for product recommendations and order tracking
Unified Inbox: Centralizes conversations from multiple channels for streamlined management
CRM & Ticketing Integration: Manages leads, tickets, and syncs with HubSpot, Salesforce, and Zendesk
Advanced Analytics: Provides in-depth analytics and insights on agent performance and customer interactions
Human Handoff: Supports seamless transfer to human agents when needed
Workflow Automation: Automates repetitive operations and support tasks