SupBot
Handle customer support instantly with AI
Description
SupBot is an advanced AI-powered support solution designed to revolutionize how businesses handle customer service. By integrating seamlessly into any website, SupBot offers instant, automated responses to common customer inquiries, ensuring support is available 24/7. This significantly reduces the burden on human agents and helps decrease operational costs associated with customer support.
The platform allows users to train their AI bots with specific business data, ensuring that the responses are consistent, accurate, and tailored to their unique needs. SupBot also includes features like contact retrieval and a ticketing system, streamlining the process of managing more complex customer requests that require human intervention. Setup is quick and straightforward, allowing businesses to deploy their AI support bot with minimal coding effort.
Key Features
- Automated Responses: Delivers instant answers to frequently asked questions.
- 24/7 Availability: Offers continuous customer support, day and night.
- Custom Training: AI bots are trained using specific business data for tailored interactions.
- Ticketing System: Manages customer inquiries that require human attention through a built-in system.
- Easy Deployment: Integrates into websites with a simple copy-paste script.
- Advanced AI Model Integration: Utilizes models like ChatGPT 4o-mini and ChatGPT 4o for responses.
- Scalable Plans: Offers multiple tiers including a free plan and paid options with varying features and capacity.
Use Cases
- Automating responses to common customer queries on websites.
- Providing round-the-clock customer support for online businesses.
- Reducing customer support operational costs and agent workload.
- Improving customer satisfaction with instant response times.
- Streamlining support ticket management for escalated issues.
Frequently Asked Questions
What is SupBot?
SupBot is an AI-powered support solution that can be easily integrated into any website.
How do I get started with SupBot?
Start for free by creating an account and launching SupBot.
How can I contact support?
You can contact support by clicking the chat icon in the bottom right corner and ask for human support to submit a ticket.
How do I see my customers messages and ticketing system?
You will receive a ticket in your dashboard of the message conversation if a customer requests to speak with a human.
How does SupBot work?
SupBot is built on top of OpenAI to create custom support bots that are trained from user inputs.
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