Support AI

Put AI Agents to Work for Your Support

Freemium

Description

Support AI enables businesses to deploy custom AI chatbots on their websites. These chatbots are powered by ChatGPT technology and can be trained using a company's existing content, including website data, files, products, or videos. The primary goal is to provide instant, automated responses to customer inquiries, thereby enhancing user experience and operational efficiency.

The platform emphasizes ease of use, allowing for quick integration within minutes, often requiring just a single line of code. It supports over 80 languages, making it accessible to a global audience. Support AI offers full customization options for the chatbot's appearance and behavior, ensuring brand consistency. Businesses can also connect various data sources and revise chatbot answers to continuously improve its knowledge and accuracy across multiple channels like websites, Messenger, and WhatsApp.

Key Features

Custom AI Chatbot Creation: Build ChatGPT-powered chatbots trained with your business content (website, files, videos).
Multi-Language Support: Engages customers in over 80 languages.
Lead Generation & Sales: Captures leads, grows email lists, and can be trained for sales-specific responses.
Multi-Channel Integration: Deploy chatbots on websites, Messenger, WhatsApp, and more in minutes.
Full Customization: Tailor chatbot appearance, behavior, and response style to match brand identity.
Flexible Data Training: Use diverse data sources (website content, documents, videos) via UI or API for training.
Response Optimization: Review conversations and update chatbot knowledge for continuous improvement.
API Access: Enables programmatic interaction and integration for advanced use cases.

Use Cases

AI chatbot for Customer Support
AI chatbot for Lead Generation
AI chatbot for Sales
AI chatbot for Bookings
Cross Platform AI Chatbot
AI chatbot for Feedback Collection
AI chatbot for Product Recommendations
AI chatbot for Internal Support
AI chatbot for Learning & Teaching

Frequently Asked Questions

Can Support AI be integrated onto any type of website?

Support AI has been designed to be flexible and adaptable, allowing website owners to incorporate the custom-trained ChatGPT onto their specific website regardless of the industry or platform. Whether it's an e-commerce site, a service-oriented website, a blog, or any other type of online platform, Support AI can be seamlessly integrated to provide customer query support.

How accurate are the answers from Support AI?

The accuracy of answers from Support AI depends on the quality and relevance of the training data provided by you. With proper training, Support AI can provide accurate responses to customer queries in seconds. However, it's important to note that as an AI model, it may occasionally generate incorrect or incomplete answers, especially when faced with ambiguous or unfamiliar questions. Ongoing monitoring and updates to the training data can help improve the accuracy over time.

Will I be able to see the conversations between my visitors and my chatbot?

Yes, you will have full access to the conversations between your visitors and the chatbot. You will be able to review and analyze the interactions to gain insights into customer queries, satisfaction, and any areas for improvement. This will allow you to monitor your chatbot's performance and make adjustments as necessary to enhance the user experience.

What languages does Support AI support?

We currently support 30+ languages including but not limited to English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, and Hindi.

Do you retrain the chatbot automatically when the website content changes?

Currently, you would need to manually retrain the chatbot by clicking on "Retrain" for the updated pages. However, we are actively working on an automated solution for this.