Surveybot

Chatbots are the new way to survey

Freemium

Description

Surveybot is an innovative platform designed to revolutionize how surveys are conducted by leveraging the power of Facebook Messenger and Facebook Workplace chatbots. It empowers users to create engaging, conversational surveys that can be seamlessly deployed to their target audience within these popular messaging applications. The platform offers a user-friendly chatbot builder, eliminating the need for coding experience, making advanced survey creation accessible to a wider range of users.

Beyond survey creation, Surveybot provides a comprehensive suite of tools for managing the entire survey process. This includes features for building and segmenting respondent panels, allowing for targeted distribution and more relevant data collection. Users can launch campaigns to distribute surveys effectively through direct messages, Facebook posts that trigger surveys on comments, and Facebook Ads integration. The platform also facilitates the analysis of collected responses, helping users derive meaningful insights from their survey data.

Key Features

Survey Creation: Build conversational surveys using a Facebook chatbot builder with 12+ question types, advanced logic, answer piping, and re-engagement rules.
Panel Management: Create and manage survey panels of subscribers, segmenting them by profile attributes, survey completion status, and specific question answers.
Campaign Distribution: Distribute surveys to respondents on Facebook via direct Messenger campaigns, Facebook posts that auto-start surveys on comments, and targeted Facebook Ads.
Bot Customization: Manage the Facebook Messenger experience with custom greeting texts, advanced Welcome Messages, and configurable Facebook Messenger menus.
Platform Compatibility: Deploy chatbot surveys on both Facebook Messenger and Facebook Workplace for broader reach or internal employee engagement.
Multi-language Support: Create surveys in multiple languages to cater to a diverse audience.
Integrations: Connect with other applications through Zapier, Data API, and Webhooks for extended functionality.

Use Cases

Conducting market research through conversational surveys.
Gathering social media insights via Facebook Messenger polls.
Collecting employee feedback using Facebook Workplace chatbots.
Polling audiences for product development and service improvement.
Running automated customer feedback campaigns on Facebook.

Frequently Asked Questions

What counts as a survey response?

A survey response is an interaction between a chatbot and a respondent. The survey response is counted towards your monthly quota when the interaction begins, whether or not the respondent completes the survey.

How does the free trial work?

During your free trial you will have full access to all features and be able to collect up to 50 survey responses. The trial is not limited by time. When you receive more than 50 survey responses, you will need to purchase a subscription in order to access the survey results.

When do I need to pay?

Once you have received 50 survey responses, you will need to pay in order to access the survey results. The payment date determines your monthly billing date. On this date you will pay for the upcoming month, according to the number of survey responses you expect.

What happens if I go over the number of survey responses I paid for?

If you collect more than expected, your account will be automatically upgraded. You will be charged a prorated amount for the remainder of your billing cycle. Surveybot will keep you on the new quota for the following month.

What types of payment do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express.