Talkable

Premium, Next-Generation Referral Platform

Paid

Description

Talkable is a comprehensive solution for managing and optimizing customer referral and loyalty marketing campaigns. Designed for ecommerce and retail brands, the platform empowers marketers to build personalized campaigns tailored to customer segments, launch ongoing A/B experiments, and utilize in-depth analytics to maximize program ROI.

With integrated fraud prevention, video-enabled referrals, and a library of seamless integrations, Talkable streamlines the end-to-end referral process. Its dedicated customer success support, advanced reporting tools, and AI-powered campaign features help businesses drive customer acquisition and retention while delivering authentic customer experiences.

Key Features

Customizable Referral Campaigns: Design and manage personalized campaigns for targeted customer segments.
A/B Testing Suite: Experiment with rewards, placements, and designs to optimize campaign performance.
Advanced Analytics & Reporting: In-depth dashboards to monitor program ROI and performance metrics.
Segmentation: Target customer audiences based on behavioral and purchase data.
Fraud Prevention Engine: Industry-leading algorithm for detecting and preventing fraudulent referrals.
Video Referrals: Leverage customer-generated video content in referral marketing campaigns.
AI-Powered Campaign Automation: Streamline referral processes with AI-generated notes and features.
Leaderboards & Gamification: Motivate referrals through gamified leaderboards.
Integration Suite: Seamless connections to ecommerce, SMS, email marketing, and reward tools.
Professional Success Support: Dedicated customer success and strategic consultation services.

Use Cases

Post-purchase referral campaigns
Two-sided and one-sided referral rewards
Influencer and ambassador-driven campaigns
Leaderboard and gamified referral contests
Sweepstakes and giveaway promotions
Product sharing and recommendation campaigns
Customer reviews, surveys, and quizzes
Targeted, multi-offer promotional strategies

Frequently Asked Questions

How do you determine pricing?

Talkable’s pricing plans are based on the size of the business and the resources used for each client, with three levels of plans for small, mid-sized, and enterprise businesses.

Is your pricing based on a flat fee? No CPA or % included?

Yes, Talkable pricing is a flat monthly fee, with no cost per acquisition or percentage included.

What features are included in all plans?

All plans include full access to the platform and key features. Managed and Premium plans offer additional Customer Success team involvement and customizations.

Is there an implementation charge?

Yes, there is an implementation fee that is the same as the monthly plan price, unless there are customizations or prorated scope of work.

How long are your contract terms?

Talkable requires 12-month agreements for brands that partner with the platform.