Telephony

Virtual Phone Numbers without a plan change.

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Description

Telephony offers businesses a flexible solution for managing SMS communications by providing virtual phone numbers that do not require altering your current phone plan. Whether you need local, business, or privacy-focused numbers, Telephony allows you to easily add or remove numbers to respond to customer inquiries efficiently.

With advanced routing rules, chatbot integrations, and CRM connectivity, Telephony ensures seamless engagement and privacy for both staff and customers. This platform empowers companies to automate responses, measure engagement, and maintain clear separation between personal and business communications.

Key Features

Virtual Phone Numbers: Create and manage numbers for SMS without changing existing plans
Local Numbers: Connect with communities using locally recognizable area codes
Business Numbers: Separate work and personal communications
No Commitment Numbers: Easily add or remove SMS-enabled numbers on demand
Routing Rules: Direct messages based on time, content, or employee schedules
Chatbot Integrations: Automatically respond to common customer questions via SMS
Business Privacy: Protect personal contact information of employees
Customer Telemetry: Integrate with CRM and mailing lists to track and improve engagement