Telesign

Unlock digital identity insights to enhance security and build customer trust.

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Description

Telesign is a platform focused on building and maintaining customer trust through digital identity verification and secure communication. It helps businesses enhance security by leveraging global phone data and behavioral signals to assess risk and authenticate users effectively. The platform offers tools to create safer, simpler, and more secure customer onboarding processes, reducing friction while protecting against fraudulent activities.

Furthermore, Telesign aids in protecting account integrity throughout the customer lifecycle, preventing issues like account takeovers and synthetic identity fraud. It provides omnichannel communication solutions, enabling businesses to engage customers through trusted channels like SMS, Voice, WhatsApp, Viber, and RCS via a single API. This ensures reliable delivery of important notifications, alerts, and verification messages globally, supporting businesses in various industries such as finance, e-commerce, and travel.

Key Features

Intelligence: Assesses the risk of interactions using consumer data, identity signals, and traffic patterns.
Identity: Accesses real-time digital and behavioral signals for user verification.
Verify API: Provides multifactor authentication solutions including SMS Verify, Silent Verification, and Verify Plus.
Omnichannel Experiences: Enables customer engagement via SMS, WhatsApp, Viber, RCS, Voice, and Transactional Email through unified APIs.
Fraud Protection: Detects and prevents International Revenue Share Fraud (IRSF), bots, fake users, synthetic identity fraud, and account takeovers.
Global Coverage: Offers services across 230+ countries and territories.
Trust Engine: A framework to establish, build, and maintain customer trust.

Use Cases

Secure and seamless customer onboarding and sign-up.
End-to-end account integrity protection and secure login.
Omnichannel customer communication and engagement.
Digital identity authentication and verification.
Prevention of fraud including fake users, account takeover, and synthetic identities.
Securing transactions and communications in various industries (Finance, E-commerce, Travel, etc.).