Truffle

Answer Questions and Generate Documentation using AI & Your Team's Past Conversations.

Freemium

Description

Truffle is an AI-powered tool designed to integrate with Slack and transform team conversations into a valuable knowledge resource. It utilizes artificial intelligence to analyze past discussions within Slack channels, automatically generating documentation and building a searchable knowledge base. This process helps teams retain the collective knowledge built up over time.

By making past conversations easily searchable and providing AI-generated answers to questions asked directly in Slack, Truffle aims to significantly reduce the time employees spend searching for information or answering the same questions repeatedly. It streamlines knowledge discovery and helps maintain informational consistency across the team, allowing members to focus on more core tasks.

Key Features

AI-based answers: Utilizes a multi-layer model to ensure relevant and insightful answers.
Smart discovery: Makes organizational knowledge available with no additional setup required.
Knowledge base: Stores previously answered questions, making them searchable.
Automatic Summarization: Important conversations are automatically summarized and searchable.
Slack Integration: Works directly within Slack channels to answer questions and capture knowledge.

Use Cases

Automatically answering frequently asked HR questions (e.g., benefits, policies).
Providing instant answers to common IT support queries (e.g., password resets, software usage).
Keeping product teams informed by answering questions based on recent discussions.
Building a self-growing knowledge base from team Slack conversations.
Improving knowledge transfer and reducing repetitive questions within teams.