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Truora

Secure Digital Onboarding, Background Checks, and Customer Automation

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Description

Truora streamlines digital onboarding and compliance by providing identity verification, background checks, automated WhatsApp conversations, and electronic signature collection. Designed for modern enterprises in regulated sectors, Truora helps simplify user journeys and ensure secure, efficient digital interactions.

The platform allows organizations to check customer or employee backgrounds, engage users via automated chatbots, and manage document signing workflows, all backed by advanced security and regulatory compliance standards.

Key Features

  • Digital Identity Verification: Peerless validation using document, face, and contact information checks
  • Background Checks: Automated national and international criminal, legal, credit, and judicial record screening
  • WhatsApp Chatbot Automation: Create AI-powered chatbots for customer service, sales, and marketing
  • ChatGPT Integration: Enable conversational AI within WhatsApp bots
  • Electronic Signature Collection: Secure digital signature workflows with legal validity
  • Bulk Notification Campaigns: Send targeted notifications and campaigns via WhatsApp
  • Custom Alerts and Risk Scoring: Automated risk monitoring and real-time alerts on user background changes
  • Multi-industry Adaptability: Solutions tailored for banking, fintech, e-commerce, logistics, real estate, HR, and insurance

Use Cases

  • KYC and user onboarding
  • Vendor and employee background screening
  • Digital document and contract signing
  • Automating customer support on WhatsApp
  • Sales and marketing campaign automation
  • Fraud prevention in financial services
  • AML and regulatory compliance
  • Marketplace user verification

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