Twiching

Unified Solutions. Seamless Communication Solution For Growing Your Business

Free Trial

Description

Twiching delivers a comprehensive communication platform that enables businesses to streamline and unify their voice, messaging, and telephony operations through a single, intuitive interface. The platform empowers organizations to manage virtual phone numbers, business messaging, contact centers, and call analytics, all tailored to support growth while ensuring security and productivity.

Designed for versatility, Twiching is suitable for startups, enterprises, government agencies, and non-profits, offering customizable features and seamless integrations with popular CRM systems. With robust confidentiality, automation, and advanced management tools, Twiching improves collaboration, customer engagement, and operational efficiency for businesses worldwide.

Key Features

Virtual Phone Numbers: Local connectivity and regional identity with virtual and local numbers
Business Phone Number: Dedicated numbers to establish professional presence
Vanity Phone Number: Memorable phone numbers for enhanced brand recognition
Second Phone Number: Privacy-focused additional lines for business or personal use
Voice Termination: Seamless and global call termination services
SIP Termination: Secure, SIP-based call termination solutions
VoIP Wholesaler: Scalable wholesale VoIP services for business needs
Contact Center: AI-driven contact center tools for managing customer interactions
Bulk SMS: Large-scale SMS campaigns for outreach and engagement
SMS API: Developer-friendly API for SMS integration into applications
Auto-Receptionist (IVR): Automated call handling and multi-level IVR capabilities
CRM Integration: Connects with Hubspot, Salesforce, and (soon) Zoho
Call Analytics & Monitoring: Real-time insights and call performance reporting

Use Cases

Managing customer service and support calls
Sending bulk SMS notifications and alerts
Providing virtual and local business phone numbers for remote teams
Establishing a professional presence without a physical office
Enhancing privacy for employees with secondary phone numbers
Implementing AI-driven contact center operations
Automating call routing and IVR handling for improved efficiency
Facilitating secure communications in healthcare and insurance sectors

Frequently Asked Questions

Is there a free trial period available?

Yes, we offer a free trial period of 14 days for you to explore our product/service and evaluate its suitability for your business. No credit card information is required to start the trial.

Do you offer refunds or money-back guarantees?

Yes, we offer a 30-day money-back guarantee. If you are not satisfied with our product/service within the first 30 days of your subscription, we will gladly issue a refund.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. We do not enforce any long-term contracts or commitments. However, please note that cancellation may result in the loss of access to certain features and data associated with your account.

Can I upgrade or downgrade my plan later?

Certainly! We understand that your business needs may evolve over time. You can easily upgrade or downgrade your plan at any time. Simply contact our customer support team, and they will guide you through the process.

Is technical support included in the pricing?

Yes, all our pricing plans include access to our dedicated customer support team. You can reach out to them via email or our support portal for any technical assistance or inquiries.