Upheal

Save time with secure AI progress notes for mental health providers.

Freemium

Description

Upheal provides an AI-driven solution tailored for mental health providers, including therapists, psychiatrists, and coaches. Its primary function is to automate the creation of clinical documentation, significantly reducing the time spent on administrative tasks. By generating comprehensive and customizable progress notes, Upheal allows practitioners to remain more present and engaged with their clients during sessions.

The platform emphasizes security and compliance, adhering to HIPAA, SOC 2, PHIPA, PIPEDA, and GDPR standards. It offers features beyond note generation, such as AI-powered treatment planning with SMART goals, session analytics for tracking client progress, and scheduling integration. Upheal supports various therapy formats and multiple languages, integrating smoothly into existing workflows via session capture options and a browser extension compatible with different EHRs and telehealth platforms.

Key Features

AI Clinical Notes: Automatically generates comprehensive clinical notes for various templates (SOAP, DAP, etc.).
Note Customization: Allows users to customize existing note templates or create their own.
Treatment Plans & Goals: Creates AI-powered treatment plans with unique SMART objectives and goals.
Session Analytics: Uncovers insights and patterns with data on talking ratio, cadence, sentiment, and more.
Session Capture: Offers flexible methods including in-person recording, capturing any online call via extension, or uploading recordings.
Scheduling Integration: Connects EHR, work, and personal calendars to manage availability.
Multi-language Support: Processes sessions held in English, Spanish, Portuguese, German, French, Italian, Mandarin, and Hindi.
Compliance & Security: HIPAA, PHIPA, PIPEDA & GDPR compliant, SOC 2 Type II certified.
Browser Extension: Enables capturing sessions from any telehealth platform or EHR and copying notes easily.

Use Cases

Automating clinical documentation for therapists and psychiatrists.
Generating various types of progress notes (SOAP, DAP, BIRP, GIRP, EMDR).
Creating AI-assisted treatment plans with SMART goals.
Analyzing therapy session dynamics and client progress.
Reducing administrative time spent on note-taking after sessions.
Streamlining documentation workflows for solo practitioners, group practices, and virtual care providers.
Ensuring compliant and secure clinical record-keeping.

Frequently Asked Questions

Is it safe to use AI progress notes?

Yes. Upheal works with a secure infrastructure provider and according to strict security and privacy guidelines (HIPAA, PHIPA, PHIPEDA, GDPR, SOC2). AI progress notes complement the work of mental health professionals.

Do you offer a client consent form?

Yes, Upheal provides a consent collection template and can delegate consent collection. Client consent is needed before holding sessions where data enters Upheal.

Will Upheal work with my EHR?

Absolutely. You can capture online sessions using the browser extension without leaving your EHR. It works with any telehealth or video-calling platform, and you can easily copy-paste notes to your EHR.

How do you make sure that client data stays private?

Upheal follows strict privacy protocols (including HIPAA and SOC2), deletes audio recordings by default, uses multiple layers of protection, and allows clients to opt-out of data sharing for improvements.

Is Upheal SOC 2 compliant?

Yes, in addition to HIPAA, PHIPA, PIPEDA, and GDPR, Upheal is SOC 2 compliant.