User Evaluation

The complete AI-first user research platform

Freemium

Description

User Evaluation introduces an AI-first approach to customer research, leveraging a unified AI system to transform how insights are gathered and utilized. The platform aims to accelerate innovation and help shape exceptional product experiences by automating and enhancing various stages of the user research process, all while maintaining high standards of data security through state-of-the-art encryption and strict confidentiality protocols.

The platform offers comprehensive capabilities for analyzing diverse customer data types, including audio, video, text, and tabular formats. Key functions include accurate multilingual transcription, real-time interview summarization, AI-generated insights with source citations, and automated tagging. User Evaluation also facilitates the synthesis of findings into holistic recommendations and themes, generates dynamic reports and presentations, and even enables AI-led research, where AI assists in planning and conducting user interviews.

Key Features

AI-powered data analysis: Analyze audio, video, text, and tabular customer data.
Accurate multilingual transcription: Transcribe in 57+ languages with speaker detection and custom vocabulary.
Live timestamped notes: Deploy an AI assistant for recording calls and generating notes.
AI reports & presentations: Instantly generate comprehensive reports and presentations with visualizations.
Effortless sharing & white-labelling: Share insights easily and customize reports with branding.
Clips and organized insights: Create, annotate clips, and organize insights on a Kanban board.
Multimodal AI chat: Process various data types via chat to uncover hidden issues.
Contextual insights & visualizations: Receive context-rich insights with visual aids like tables and graphs.
Accurate AI insights with sources: Get actionable insights that cite their sources for reliability.
AI-led research: Craft detailed interview plans using text prompts.
AI-conducted interviews: Let AI conduct engaging audio interviews with follow-up questions.
Research repository: Upload, store, and organize research files.
Sentiment analysis: Analyze emotional context within data.
Meeting notetaker: Integrate with Google Meet, Microsoft Teams, and Zoom.
AI-generated tags: Automatically tag files based on instructions.

Use Cases

Analyzing qualitative and quantitative user research data
Transcribing user interviews and meetings in multiple languages
Generating AI-powered insights and summaries from research data
Creating dynamic reports and presentations for stakeholders
Organizing and managing user research data in a central repository
Uncovering hidden customer pain points using AI chat
Conducting automated AI-led user interviews
Streamlining research workflows for design agencies and product teams

Frequently Asked Questions

Is there a free option available?

Yes, you can try most features of User Evaluation free of cost for a small project with 1-2 sessions.

Can I change my plan later?

Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.

What is your cancellation policy?

You can cancel your subscription whenever you like, however we do not offer refunds for a billing period you’ve already paid for.

How often do I need to pay?

You will be billed monthly or annually depending on your subscription plan.

What are AI Insights?

For each customer conversation you upload (video, audio, text or CSV), a set of AI insights are automatically generated. You can add more insights using the templates on the platform.