UXtweak

Recruit, conduct, analyze, and share UX research all-in-one place

Freemium

Description

UXtweak is a comprehensive user research platform designed to assist businesses of all sizes, from startups to enterprises, in understanding their users and optimizing digital experiences. It provides an all-in-one solution for the entire UX research lifecycle, enabling teams to recruit participants, conduct a wide array of moderated and unmoderated studies, and effectively analyze the gathered insights. The platform aims to streamline the research process, from initial concept testing to the evaluation of live products and services.

The platform offers robust participant recruitment options, including a global user panel, an on-site recruiting widget, and the ability to manage one's own participant database. UXtweak emphasizes data-backed decision-making by providing tools for in-depth analysis and easy sharing of findings, ensuring that insights can be translated into actionable improvements. Security is also a key aspect, with features like SSL encryption, certified data centers, SSO, and role-based access controls to protect user data and research results.

Key Features

User Panel: Order participants from a global online panel with 2000+ attributes across 130+ countries.
Card Sorting: Analyze how users intuitively group content into categories.
Tree Testing: Test if users can find what they`re looking for in navigation structures.
Preference Test: Compare which design best communicates ideas to users.
Five Second Test: Create designs that immediately stick with people.
Survey: Research your user base and gather feedback.
Session Recording: Record and replay the visitor’s journey on your website.
Live Interviews: Conduct video call interviews with current or future users, including Freeform and Study-based options.
Mobile App Testing: Test mobile prototypes, mobile websites, or native mobile apps.
First Click Test: Test where users click on sketches, screenshots, wireframes, or mock-ups.
Prototype Testing: Test the usability of interactive prototypes.
Website Testing: Conduct online task-driven usability studies.
Own Database: Build, manage, and recruit from your own participant database.
Onsite Recruiting: Recruit your audience by turning website visitors into participants using a recruiting widget.
Comprehensive Analysis: In-depth analysis tools and easy sharing of findings.
Data Security & Encryption: SSL encryption and SOC2 Type II / ISO 27001 certified data centers.
SSO & Access Controls: Connect your identity provider/SSO and set permissions for user roles.

Use Cases

Optimizing design sprints with quick recruitment and rapid iterative testing.
Improving website navigation and user experience to increase form completion.
Validating design decisions and decommissioning outdated interfaces with data-backed conclusions.
Testing mobile prototypes, mobile websites, or mobile apps across various stages.
Conducting information architecture research using card sorting and tree testing.
Gathering user feedback through surveys, preference tests, and five-second tests.
Understanding user behavior on websites with session recordings and first click tests.
Performing moderated and unmoderated usability studies for websites and prototypes.
Recruiting targeted participants for diverse UX research needs from a global panel or own sources.
Building and managing a research CRM with an integrated participant database.

Frequently Asked Questions

What is UXtweak?

UXtweak is a UX (user) research and participant recruitment platform. It supports every step of the process, from initial concepts to final products, offering both moderated and unmoderated studies, advanced analysis, and impactful sharing features to help research teams craft exceptional user experiences.

What kinds of companies use UXtweak?

UXtweak supports research teams in organizations of all sizes, including large enterprise companies, SMBs, startups, agencies, and freelancers, thanks to its flexible plan options.

What common use cases can I accomplish with UXtweak?

With UXtweak, you can perform user testing (concepts, prototypes, websites, mobile apps), recruit participants (own or panel), conduct user interviews, manage research CRM, research information architecture, collect user feedback, schedule research, conduct competitor analysis, and analyze user behavior.

What can I do in the Free plan?

The Free plan allows experimentation with UXtweak tools for small projects. It includes all tools with limitations such as 15 responses per month, 1 concurrent active study, and 14 days access to results. Data is stored for 12 months (except Session Recording).

Do you offer yearly subscriptions?

Yes, UXtweak offers yearly subscriptions. The Basic plan can be subscribed to annually, and Custom plans are always billed annually. Annual subscriptions typically offer a lower cost per month compared to monthly subscriptions.