VOC AI

Build your winning products within minutes

Freemium

Description

VOC AI is an advanced artificial intelligence platform engineered to empower e-commerce sellers, particularly those on Amazon and Shopify, by providing deep insights into customer sentiments and market dynamics. It harnesses AI and ChatGPT technology to meticulously analyze extensive customer feedback, market data, and social media conversations, translating this complex information into actionable strategies. The platform's core objective is to assist businesses in discovering untapped market opportunities, refining their product offerings, and ultimately boosting customer satisfaction and sales performance.

The system provides a comprehensive suite of capabilities, including in-depth customer review analysis (VOC Analysis), advanced sentiment interpretation, competitive intelligence, and robust product research tools. VOC AI enables users to rapidly discern customer preferences, identify pain points, and recognize emerging trends by processing reviews and social data from various channels. Key offerings include the Solvea-AI Agent for intelligent customer service automation, AI-driven listing optimization for improved visibility, and a convenient Chrome extension for streamlined data collection from e-commerce platforms.

Key Features

Solvea-AI Agent: AI customer service agent powered by OpenAI, trained on your business data for precise and context-aware responses.
Amazon Review Analysis & VOC Analysis: Deeply analyzes customer reviews and Voice of Customer data from Amazon to understand needs, preferences, and sentiment for product development and improvement.
VOC AI Market Insight (Shulex MI): Provides sales estimators, competitive analysis, product research capabilities, and market share analysis to help identify and capitalize on market trends.
Sentiment Analysis: Comprehends the underlying emotion in customer text, enabling Amazon sellers to enhance their products and services based on nuanced feedback.
Social Listening: Monitors key social media channels including Amazon, TikTok, Facebook, YouTube, and Instagram to track market trends, public sentiment, and brand perception.
AI-Powered E-commerce Toolkit: Includes a Chrome Extension for Amazon & Shopify review downloading/analysis, AI Listing Optimization, ChatGPT for Amazon/Shopify, AI Translator, and various free utilities like ChatPDF and generators.
Customer Analytics: Unlocks the power of customer reviews to provide actionable insights for Amazon Sellers, aiding in data-driven decision-making.

Use Cases

Identifying new product opportunities based on market gaps and customer desires.
Understanding customer pain points and preferences by analyzing reviews and feedback.
Optimizing product listings on Amazon and Shopify for better conversion.
Conducting thorough competitive analysis within specific e-commerce niches.
Automating and enhancing customer service with AI-powered agents.
Monitoring brand sentiment and emerging market trends across social media.
Informing product development and improvement cycles with direct customer insights.

Frequently Asked Questions

How can I unsubscribe?

You can cancel your subscription in 'User Center' > 'Subscription' page. You can choose to cancel immediately or cancel at the end of the payment cycle.

If I subscribe to a monthly plan, will I be charged automatically next month?

Yes, monthly subscription plans charge you automatically every month until you cancel or pause them.

Where can I get invoice?

You can download invoice in 'User Center' > 'Subscription' > 'Billing Information'. Any issues with downloading, please contact partners@shulex-tech.com