Zixflow
Crafting your unified customer experience
Description
Zixflow is an all-in-one AI platform designed to unify customer engagement and streamline digital workflows. It integrates advanced CRM capabilities with powerful marketing automation and supports seamless, personalized communication across WhatsApp, SMS, RCS, and Email channels.
With Zixflow, businesses can manage and automate the entire customer journey, leverage intelligent contact management, and benefit from adaptive AI workflows that optimize interactions and drive growth. The platform also offers robust integrations, fallback messaging for reliable delivery, and enterprise-ready APIs for scalable custom solutions.
Key Features
- Multi-Channel Messaging: WhatsApp, SMS, RCS, Email support for engaging customers across platforms
- AI-Powered Automation: Adaptive workflows and intelligent insights for optimized outreach
- Advanced CRM: Comprehensive pipeline management, contact segmentation, and deal tracking
- Fallback Messaging: Automatic rerouting ensures 100% message delivery
- Email Template Builder: Drag-and-drop design for personalized campaigns
- Custom Integrations: 20+ native integrations and open APIs for seamless workflows
- Chatbot and Flow Builder: Automate interactions with scalable flows and chatbots
- Audience Segmentation: AI-driven grouping for targeted campaigns
- Transactional Messaging: Fast OTPs and notifications with failover
- Mobile App Access: Manage campaigns and messages on-the-go
Use Cases
- Automating personalized multi-channel marketing campaigns
- Managing and nurturing sales leads with AI-enabled CRM
- Delivering transactional notifications such as OTPs
- Recovering abandoned e-commerce carts
- Re-engaging customers with tailored outreach
- Sending real-time order and delivery updates
- Segmenting audiences for targeted communication
- Integrating messaging APIs into custom business workflows
Frequently Asked Questions
What channels does Zixflow support for messaging?
Zixflow supports WhatsApp, SMS, RCS, and Email for unified, multi-channel customer engagement.
Is there a free trial available?
Yes, Zixflow offers a 7-day free trial with no credit card required.
Does Zixflow offer a free plan?
Yes, Zixflow provides a free plan with access to essential features and outgoing messages on supported channels.
Can Zixflow be integrated with other tools?
Zixflow offers 20+ native integrations and comprehensive APIs for connecting with existing business tools.
What types of businesses can benefit from Zixflow?
Zixflow is designed for businesses of all sizes, including e-commerce, fintech, healthcare, logistics, and more.
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